• Customer

    Theme Issue

    Posted by: SwiftITsol Aug 17, 2021 at 17:12 (2 months ago)
    Hi,

    I purchased this kuteshop theme recently. I found some issues in this theme.
    The products list does not show according to pagination, for example I have 21 products in category but there are showing just 3 in list. you can find attachment.

    Regards,
    SwiftITSol

  • Customer

    Posted by: Maason, Aug 18, 2021 at 00:02 (2 months ago)

    Hi SwiftITsol
    Could you please provide full access by the wp-admin account? My coder would like to check on your site and help you
    Regards
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 20, 2021 at 10:00 (2 months ago)

    Yes but I already sent you all credentials.
  • Manager

    Posted by: Maason, Aug 20, 2021 at 15:57 (2 months ago)

    Hi SwiftITsol
    It's not the superadmin account. I would like to check Plugins and more. Please check and provide me asap
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 23, 2021 at 15:04 (a month ago)

    is it safe to share super admin
  • Manager

    Posted by: Maason, Aug 23, 2021 at 19:34 (a month ago)

    Hi SwiftITsol
    It is safe. I am sure
    My coder could not check your current account
    Please check and provide me asap
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 24, 2021 at 12:44 (a month ago)

    Hi,

    My login credentials are:
    oswpadmin / 0dY5CX4jGQbHiNxDS&hz9Cou
  • Customer

    Posted by: SwiftITsol, Aug 24, 2021 at 12:44 (a month ago)

    Please reply me when you do it.
  • Manager

    Posted by: Maason, Aug 24, 2021 at 19:35 (a month ago)

    Hi SwiftITsol
    Please provide full access to the site dashboard, curently i could not check at all
    https://prnt.sc/1qh5rmp
    (I need supper admin account because i would like to check other items)
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 25, 2021 at 10:36 (a month ago)

    Hi Maason,
    I already sent you super admin account
    Username: oswpadmin
    Password: 0dY5CX4jGQbHiNxDS&hz9Cou
  • Manager

    Posted by: Maason, Aug 25, 2021 at 15:55 (a month ago)

    Hi SwiftITsol
    I got it. Let my coder check and help you asap.
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 09:25 (a month ago)

    Ok please do it fast
  • Manager

    Posted by: Maason, Aug 26, 2021 at 10:02 (a month ago)

    Hi SwiftITsol
    The cause by your products setting, they are Draft and out of stock that's why they are not there( see the attachment file). Please check your products again.
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 11:53 (a month ago)

    Ok thanks I will contact again first I check it.
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 12:52 (a month ago)

    Hi, I have one more issue about category banner
    In theme option just one shop banners option when we select banner there then it will show all category page
    but we need every category banner
    Can you please help me about this.

    Regards
    SwiftIT
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 14:56 (a month ago)

    Hi,
    I checked that pagination is not correct in here, drafts OR out of stock OR etc but we need right pagination.

    https://onlinestreet.co.uk/product-category/memorials/indoor-memorials/indoor-dad-memorials/
  • Manager

    Posted by: Maason, Aug 27, 2021 at 02:10 (a month ago)

    Do you want to show the shop banner on product categories page? It's impossible because it's a dynamic page
  • Manager

    Posted by: Maason, Aug 27, 2021 at 02:11 (a month ago)

    About pagnation on the right issue,: Let me contact to coders, they will check and help you
    Regards
    Maason
  • Manager

    Posted by: Maason, Aug 27, 2021 at 02:24 (a month ago)

    Aslo, you should activate all products ( show out of products) on Memorial Brother and check again and let me know your results
    Regards,
    Maason

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible