HomeSupport systemWordPressKuteShopTheme Issue
  • Customer

    Theme Issue

    Posted by: SwiftITsol Aug 17, 2021 at 17:12 (2 year ago)
    Hi,

    I purchased this kuteshop theme recently. I found some issues in this theme.
    The products list does not show according to pagination, for example I have 21 products in category but there are showing just 3 in list. you can find attachment.

    Regards,
    SwiftITSol
    image_2021_08_17T15_16_29_539Z-611bede90a0f5.png
  • Customer

    Posted by: Maason, Aug 18, 2021 at 00:02 (2 year ago)

    Hi SwiftITsol
    Could you please provide full access by the wp-admin account? My coder would like to check on your site and help you
    Regards
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 20, 2021 at 10:00 (2 year ago)

    Yes but I already sent you all credentials.
  • Customer

    Posted by: Maason, Aug 20, 2021 at 15:57 (2 year ago)

    Hi SwiftITsol
    It's not the superadmin account. I would like to check Plugins and more. Please check and provide me asap
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 23, 2021 at 15:04 (2 year ago)

    is it safe to share super admin
  • Customer

    Posted by: Maason, Aug 23, 2021 at 19:34 (2 year ago)

    Hi SwiftITsol
    It is safe. I am sure
    My coder could not check your current account
    Please check and provide me asap
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 24, 2021 at 12:44 (2 year ago)

    Hi,

    My login credentials are:
    oswpadmin / 0dY5CX4jGQbHiNxDS&hz9Cou
  • Customer

    Posted by: SwiftITsol, Aug 24, 2021 at 12:44 (2 year ago)

    Please reply me when you do it.
  • Customer

    Posted by: Maason, Aug 24, 2021 at 19:35 (2 year ago)

    Hi SwiftITsol
    Please provide full access to the site dashboard, curently i could not check at all
    https://prnt.sc/1qh5rmp
    (I need supper admin account because i would like to check other items)
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 25, 2021 at 10:36 (2 year ago)

    Hi Maason,
    I already sent you super admin account
    Username: oswpadmin
    Password: 0dY5CX4jGQbHiNxDS&hz9Cou
  • Customer

    Posted by: Maason, Aug 25, 2021 at 15:55 (2 year ago)

    Hi SwiftITsol
    I got it. Let my coder check and help you asap.
    Regards,
    Maason
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 09:25 (2 year ago)

    Ok please do it fast
  • Customer

    Posted by: Maason, Aug 26, 2021 at 10:02 (2 year ago)

    Hi SwiftITsol
    The cause by your products setting, they are Draft and out of stock that's why they are not there( see the attachment file). Please check your products again.
    Regards,
    Maason
    product-612766bb20fbd.png
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 11:53 (2 year ago)

    Ok thanks I will contact again first I check it.
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 12:52 (2 year ago)

    Hi, I have one more issue about category banner
    In theme option just one shop banners option when we select banner there then it will show all category page
    but we need every category banner
    Can you please help me about this.

    Regards
    SwiftIT
  • Customer

    Posted by: SwiftITsol, Aug 26, 2021 at 14:56 (2 year ago)

    Hi,
    I checked that pagination is not correct in here, drafts OR out of stock OR etc but we need right pagination.

    https://onlinestreet.co.uk/product-category/memorials/indoor-memorials/indoor-dad-memorials/
  • Customer

    Posted by: Maason, Aug 27, 2021 at 02:10 (2 year ago)

    Do you want to show the shop banner on product categories page? It's impossible because it's a dynamic page
  • Customer

    Posted by: Maason, Aug 27, 2021 at 02:11 (2 year ago)

    About pagnation on the right issue,: Let me contact to coders, they will check and help you
    Regards
    Maason
  • Customer

    Posted by: Maason, Aug 27, 2021 at 02:24 (2 year ago)

    Aslo, you should activate all products ( show out of products) on Memorial Brother and check again and let me know your results
    Regards,
    Maason

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