• Customer

    Documentation and some other ressources returning 404 error

    Posted by: sidkizz Aug 16, 2021 at 07:45 (2 year ago)
    Hello,

    When I click on documentation button it redirects me to "https://biolife.kutethemes.net/documentation" (404 error)

    And I can't update theme to 2.0.5 version and it tells me I have the latest version.

    I have the 2.0.4 version of the theme/

    Thank you for looking that up,

    best regards

  • Customer

    Posted by: Maason, Aug 16, 2021 at 15:50 (2 year ago)

    Hi sidkizz
    To update update the Biolife theme then you can do as these steps bellow:
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on the Biolife and then click Delete( look down in the right). NOTE: DO NOT delete the BiolifeChild theme
    Step 4: Return the dashboard choose Plugins then deactive the Ovic AdonToolkit, Slider Revolution, WPBakery Page Builder or Elementor and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the Ovic Adon Toolkit (Slider Revolution, WPBakery Page Builder or Elementor plugins are the same)>>Install>>and activate them.
    Please do it and let me know
    Regards,
    Maason

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