• Customer

    How to update theme

    Posted by: smsasikala Aug 14, 2021 at 14:23 (2 year ago)
    How to update theme - I have version 1.0.3 installed on my site how to update to version 1.0.5 without losing my data.

    Why not Auto update Feature.

  • Customer

    Posted by: Maason, Aug 14, 2021 at 14:59 (2 year ago)

    Hi smsasikala
    You can turn on the auto theme update at the dashboard>>Ovic panel>>Setting tab>>General as this link image before: https://prnt.sc/1ol8rng
    and then return the dashboard>>Update>> Theme as this link image: https://prnt.sc/1ol9nou
    NOTE: You should backup your site before the theme' s updated.
    Regards,
    Maason
  • Customer

    Posted by: smsasikala, Aug 15, 2021 at 16:23 (2 year ago)

    I have version 1.0.3 installed no update available.

    but the new version 1.0.5

    No auto update working
  • Customer

    Posted by: Maason, Aug 16, 2021 at 00:54 (2 year ago)

    Hi smsasikala
    You can choose this way
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on Dukamarket and then click Delete( look down in the right). NOTE: DO NOT delete the Dukamarket Child theme
    Step 4: Return the dashboard choose Plugins then deactive the Ovic Adon Toolkit, Slider Revolution, Elementor( or WPBakery Page Builder) and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the Ovic Adon Toolkit (Slider Revolution, Elementor or WPBakery Page Builder plugins are the same)>>Install>>and activate them.
    Please do it and let me know.
    Regards,
    Maason
  • Customer

    Posted by: Maason, Dec 6, 2021 at 03:04 (2 year ago)

    Hi smsasikala
    How's your site? I found your review on themeforest. The cause maybe by plugins or your host also. Can you provide wp-admin + Cpanel accounts again via secret information area? I would like to check and help you. Hope your issue will be solved.
    Waiting your reply..
    Have a nice day!
    Regards,
    Maason

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