HomeSupport systemWordPressArmaniaActivating Error for Armania Theme
  • Customer

    Activating Error for Armania Theme

    Posted by: BoeyKJ Aug 11, 2021 at 06:56 (3 year ago)
    Hi Sir/ Madam,

    My themes that i purchased suddenly ask me to activate the themes.
    I try to key in my purchase code but it still cannot activated.

    Please assist me on this.

    Thank you
  • Customer

    Posted by: Maason, Aug 11, 2021 at 15:00 (3 year ago)

    Hi BoeyKJ
    Did you add this purchase codes into other domain yet? If not then you check on Envato again. Also i sent to the author of theme, they will check and reply to you asap.
    Regards,
    Maason
  • Customer

    Posted by: BoeyKJ, Aug 12, 2021 at 05:00 (3 year ago)

    Hi Maason,

    This purchases code only apply in barang-store.com. No other domain.

    Thank you.

    Regards,
    Boey
  • Customer

    Posted by: Maason, Aug 12, 2021 at 05:53 (3 year ago)

    Hi BoeyKJ
    I sent your issue to the author of theme and i am waiting the answer from them also
    Please wait.. I will inform you soon
    Regards,
    Maason
  • Customer

    Posted by: BoeyKJ, Aug 13, 2021 at 01:06 (3 year ago)

    Hi Sir,

    Any reply from the author? Because I am rushing to finish up the site and this issue was drag me for 3 days already.

    Thank you
  • Customer

    Posted by: Maason, Aug 13, 2021 at 01:41 (3 year ago)

    Hi BoeyKJ
    They found out the cause by your hosting, it's blocked this request. Please contact to your hosting provider, they will check and unblock it
    Regards,
    Maason
    hosting-block-6115cdb1e9173.png
  • Customer

    Posted by: BoeyKJ, Aug 13, 2021 at 02:07 (3 year ago)

    HI Masson,

    This is not make sense.
    Previously it was activated and now suddenly say not activated. And i try to reactivate it and it say cannot be activated any more.
    Btw, the hosting provider has check and unblock it, but still cannot activate.

    Please advice.

    Thanks
    Screenshot-2021-08-13-100730-6115d3ee733e5.jpg
  • Customer

    Posted by: Maason, Aug 13, 2021 at 02:35 (3 year ago)

    Hi BoeyKJ
    As the attachment file above. My coder checked and that it's the cause. Please contact to your hosting provider again and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: BoeyKJ, Aug 13, 2021 at 02:55 (3 year ago)

    Hi Sir,

    Please look at the screenshot and it show the error was resolved by hosting provider.
    Please don't keep push the problem back to me. Can ask the author check on this his side?
    I am currently online and waiting for you guys solve my problem by today

    Please LOOK AT THE ATTACHED IMAGE.

    Thank you.
    Screenshot-2021-08-13-100730-6115df19e01ab.jpg
  • Customer

    Posted by: BoeyKJ, Aug 13, 2021 at 03:21 (3 year ago)

    Hi Sir,

    I have resolved the issue after uninstall ovid plugin and reinstall back.

    Thank you very much.
  • Customer

    Posted by: Maason, Aug 13, 2021 at 09:04 (3 year ago)

    Hi BoeyKJ
    It's good. I have never had this problem before
    Thanks for using my theme. Please contact me when you have any problem. I will check and help you as soon as possible
    Regards,
    Maason

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