Kutethemes

Customer

Problem with Sticky menu while scrolling

Posted by: jgdreamworks Aug 9, 2021 at 07:32 (2 year ago)

How can i edit or remove the All departments part? I cant find a way to edit or remove it...

Capture-6110da2b98a94.PNG

Customer

Posted by: Maason, Aug 9, 2021 at 09:26 (2 year ago)

Hi jgdreamworks
Could you please provide the wp-admin + ftp accounts via secret information area? We would like to check on your site and guide you
Regards,
Maason
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 09:55 (2 year ago)

Here you go
Customer

Posted by: Maason, Aug 9, 2021 at 13:50 (2 year ago)

Hi jgdreamworks
We could not access your site. Please check and provide us asap.: https://prnt.sc/1lpmiz4
Regards
Maason
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 13:52 (2 year ago)

Sorry about that
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 13:53 (2 year ago)

idk how to update the domain of the theme to my new domain
Customer

Posted by: Maason, Aug 9, 2021 at 14:12 (2 year ago)

Hi jgdreamworks
I just checked on your site and did not see the vertical menu there. Did you remove it? https://prnt.sc/1lpxj45
Maason
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 14:30 (2 year ago)

i not sure
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 14:30 (2 year ago)

i not sure
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 14:31 (2 year ago)

its originally not there i think only when scroll down it showed up
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 14:32 (2 year ago)

This showed up when i scroll down the page and I try to edit the all department menu but I cant find a way to do it

Capture-61113c8f7a178.PNG
Customer

Posted by: Maason, Aug 9, 2021 at 14:40 (2 year ago)

Hi jgdreamworks
I scroll down but did not get the same your screenshot. It's not there: https://prnt.sc/1lqclwm
Regards,
Maason
Customer

Posted by: jgdreamworks, Aug 9, 2021 at 14:46 (2 year ago)

sry forgot to mention that the all department will only appear once scroll down the shop page , blog page basically is all page except home page wont show up
Customer

Posted by: jgdreamworks, Aug 10, 2021 at 09:03 (2 year ago)

is it okay so far how can I edit the all sticky menu?
Customer

Posted by: Maason, Aug 10, 2021 at 14:02 (2 year ago)

Hi jgdreamworks
I need help from the author of theme, they will check on your site and give the files for you.
Regards,
Maason
Customer

Posted by: jgdreamworks, Aug 10, 2021 at 14:38 (2 year ago)

ok noted
Customer

Posted by: jgdreamworks, Aug 11, 2021 at 03:58 (2 year ago)

Please notify me if the author had upload some necessary files to my website ,Thanks
Customer

Posted by: Maason, Aug 11, 2021 at 14:31 (2 year ago)

Hi jgdreamworks
To edit the sticky menu then you can do at the template-parts/header-sticky.php file. NOTE: you should do in the child theme. Your changes wont be lost when the theme's updated in the future.
Regards,
Maason
Customer

Posted by: jgdreamworks, Aug 11, 2021 at 15:59 (2 year ago)

Hi can i know if there is any other way than use code to edit the sticky menu?
Customer

Posted by: Maason, Aug 12, 2021 at 02:27 (2 year ago)

Hi jgdreamworks
In this case then you have to study by yourself. The author of theme, they do not support for customized work. Please connect to customized services if you have any changes on your site.
Regards,
Maason

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