HomeSupport systemWordPressDukamarketWIDGET ERROR
  • Customer

    Posted by: Maason, Jul 27, 2021 at 16:07 (3 year ago)

    Hi Jewelsofserendib
    The cause maybe by your theme version, it's too old. Please update to the latest theme version, it's the Dukamarket 1.0.5. NOTE: You should backup your theme before the theme's updated.
    Regards,
    Maason
  • Customer

    Posted by: Maason, Jul 27, 2021 at 16:22 (3 year ago)

    Hi Jewelsofserendib
    To update the Dukamarket theme:
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on Dukamarket and then click Delete( look down in the right). NOTE: DO NOT delete the Dukamarket-Child theme
    Step 4: Return the dashboard choose Plugins then deactive the Ovic Adon Toolkit, Slider Revolution, WPBakery Visual Composer( Elementor) and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the Ovic Adon Toolkit (Slider Revolution, WPBakery Visual Composer or Elementor plugins are the same)>>Install>>and activate them.
    Please do it and let me know.
    Regards,
    Maason
  • Customer

    Posted by: Jewelsofserendib, Jul 27, 2021 at 19:47 (3 year ago)

    so if i delete my theme should i re edit my entire website from first
  • Customer

    Posted by: Maason, Jul 27, 2021 at 23:36 (3 year ago)

    Hi Jewelsofserendib
    It will not affect your site when you apply the step 3 ( Please back your site before the theme's updated)
    Regards,
    Maason
  • Customer

    Posted by: Jewelsofserendib, Jul 28, 2021 at 03:46 (3 year ago)

    i updated it why am i not getting the new home page and the RTL version also i am still getting that error on the widget area pls see
  • Customer

    Posted by: Maason, Jul 28, 2021 at 15:55 (3 year ago)

    Hi Jewelsofserendib
    My coder's checked and said that the cause by the Wordpress version 5.8. Please wait for next update.
    Regards,
    Maason

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