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  • Customer

    How to activate theme, where to add purchase code

    Posted by: Raghaava544 Jul 26, 2021 at 11:16 (4 year ago)
    Not able to edit from UI
  • Customer

    Posted by: Maason, Jul 26, 2021 at 16:15 (4 year ago)

    Hi Raghaava544
    Could you please provide the wp-admin account + purchase codes via secret information area? I would like to check on your site and guide you.
    Reagrds,
    Maason
  • Customer

    Posted by: Raghaava544, Jul 27, 2021 at 03:01 (4 year ago)

    Copyright also not changing.
  • Customer

    Posted by: Maason, Jul 27, 2021 at 14:31 (4 year ago)

    Hi Raghaava544
    - About license issue: I have checked and found that your site's activated.
    -About copyright on footer: You enter thes dashboard>>Ovic Panel>>Footer Builder>>Edit your footer and change this tring at there.
    Please do it and let me know your results.
    Regards,
    Maason
  • Customer

    Posted by: Raghaava544, Jul 28, 2021 at 07:05 (4 year ago)

    footer & header are changing but the header on the home page is not chainging.
  • Customer

    Posted by: Raghaava544, Jul 28, 2021 at 07:56 (4 year ago)

    all header pages logo changed but home page logo color not changing.
  • Customer

    Posted by: Maason, Jul 28, 2021 at 16:47 (4 year ago)

    Hi Raghaava544
    The cause by your page setting. You have to turn off the Enable Metabox Option at the dashboard>>Pages>>Edit your home front page as this link image before: https://prnt.sc/1h4taek
    Please do it and let me know your results.
    Regards,
    Maason
  • Customer

    Posted by: Raghaava544, Jul 29, 2021 at 08:39 (4 year ago)

    I have completed the design of my theme yesterday. and again menu options & menu design changed automatically today can you please tell me how to turn off updates from your server so that my changes do not change.
  • Customer

    Posted by: Maason, Jul 29, 2021 at 10:27 (4 year ago)

    Hi Raghaava544
    You have turn off the Auto Update function at the dashboard>>Ovic Panel>>General tab: https://prnt.sc/1hjlqh9
    Where did you input your changes? All your changes then you should do in the child theme. You changes wont be lost when the theme's updated.
    Regards,
    Maason
  • Customer

    Posted by: Raghaava544, Jul 29, 2021 at 14:06 (4 year ago)

    How to use child theme. Please share some document of steps
  • Customer

    Posted by: Maason, Jul 30, 2021 at 04:49 (4 year ago)

    Hi
    Please input your purchase codes here: http://i.prntscr.com/aFu-JbKhTH_h-ykUj9C43w.png and the i will guide you how to use the child theme
    Regards,
    Maason
  • Customer

    Posted by: Maason, Jul 30, 2021 at 05:45 (4 year ago)

    To use the child theme:
    Step 1: Install and activate the Child theme Configuarator plugin before: http://i.prntscr.com/wQ1i4_H6RwadzI6Ov2sVZQ.png
    Step 2: From menu Tools>>Child theme: http://i.prntscr.com/2RGUSRwyS_C2EfXVOHNFeg.png
    Step 3: From menu Appearance>>Theme editor>>Choosthe Child theme and choose file: http://i.prntscr.com/0iG1aWq5SUK6kcquW3XGsg.png
    Regards,
    Maason
  • Customer

    Posted by: Raghaava544, Jul 30, 2021 at 09:27 (4 year ago)

    http://i.prntscr.com/aFu-JbKhTH_h-ykUj9C43w.png

    this is not a theme plugin. it is another plugin which i purchased from some one else
  • Customer

    Posted by: Maason, Jul 30, 2021 at 15:24 (4 year ago)

    You have to input the purchase codes there
  • Customer

    Posted by: Raghaava544, Jul 30, 2021 at 09:31 (4 year ago)

    i already made changes main theme & can make it a child theme. if yes how?
  • Customer

    Posted by: Maason, Jul 30, 2021 at 15:32 (4 year ago)

    Yes you can. You can make a new chuld theme from Tools>>Child Theme however you have install the Child Theme Configurator plugin before
  • Customer

    Posted by: Raghaava544, Jul 30, 2021 at 09:31 (4 year ago)

    i already made changes main theme & can make it a child theme. if yes how?
  • Customer

    Posted by: Maason, Jul 30, 2021 at 15:33 (4 year ago)

    All your change then you should do in the child theme. Your changes wont be lost when the theme's updated in the future
  • Customer

    Posted by: Raghaava544, Aug 1, 2021 at 15:51 (4 year ago)

    I turned off the updates. still will it change?
  • Customer

    Posted by: Maason, Aug 1, 2021 at 23:31 (4 year ago)

    Hi Raghaava544
    You should activate and use the child theme after turn off that function.
    Regards,
    Maason
  • Customer

    Posted by: Raghaava544, Jul 30, 2021 at 16:09 (4 year ago)

    where to edit this which showed in the picture. When i am adding some categories in woocommerce it is not updating in the menu but in the mobile view menu, it is updating. how to remove sample data and add my data properly.
    Capture-61042453c4d15.JPG
  • Customer

    Posted by: Maason, Aug 1, 2021 at 00:08 (4 year ago)

    Hi Raghaava544
    - You can edit this file templates/mobile/mobile-style-01.php from the child theme
    - You can remove the sample data from dashboard>>Products.
    NOTE: You should back up your site before.
    Regards,
    Maason

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