Kutethemes

Customer

Posted by: Maason, Jul 26, 2021 at 10:44 (2 year ago)

Hi Vosinh
The cause maybe by your host setting. Could you please provide the FTP or Cpanel account? I would like to check your host before and guide you.
Regards,
Maason
Customer

Posted by: Vosinh, Jul 27, 2021 at 04:53 (2 year ago)

hi ! ok!

ftp access. For cpanel it seems to have a two factors authentification, will be difficult to you to access :-( But you can try
Customer

Posted by: Maason, Jul 27, 2021 at 15:35 (2 year ago)

Hi Vosinh
I sent your issue to the author of them, they will chek and give us a good solution.
I will inform you when i got the results from them.
Thanks you!
Maason
Customer

Posted by: Vosinh, Jul 28, 2021 at 22:40 (2 year ago)

ok! thank you :-)
Customer

Posted by: Maason, Jul 29, 2021 at 15:49 (2 year ago)

Hi Vosinh
The cause by your mega menu. Please create a new one and check again( You should not choose primary menu for the mega menu)
Regards,
Maason

mega-menu-loop-6102ce0a514f0.png
Customer

Posted by: Vosinh, Jul 29, 2021 at 17:17 (2 year ago)

perfect ! it works ^_^. Thank you !
Customer

Posted by: Maason, Jul 30, 2021 at 10:24 (2 year ago)

Hi Vosinh
Thanks for using my theme. Please contact to me again if you get any problems. I will check and help you asap.
Regards,
Maason

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