HomeSupport systemWordPressDukamarketOrganize the questions and post them again.
  • Customer

    Organize the questions and post them again.

    Posted by: spact79 Jul 24, 2021 at 14:40 (3 year ago)
    If you compare No. 1 and No. 2, you can see the yellow button on the bottom, but No. 2 is not properly marked because the yellow button on the bottom is cut off. I'd like to know how to make it appear properly. I'd like to delete the entire line marked number 3. Please teach me the way.
    img-003-60fc265d95151.png
  • Customer

    Posted by: Maason, Jul 25, 2021 at 08:30 (3 year ago)

    Hi spact79
    I got your issue and sent to coder, he will check and update it.
    I will inform you when i get the results from him.
    Thanks you and have a nice day!
    Maason
  • Customer

    Posted by: spact79, Jul 26, 2021 at 00:17 (3 year ago)

    I'll wait for questions 1 and 2. How do I do number three? Please give me a cool answer at once.
  • Customer

    Posted by: Maason, Jul 26, 2021 at 16:26 (3 year ago)

    Hi spact79
    - Q3: you can input these CSS below into the ACE Setting box at the dashboard>>Ovic panel>>Theme Option
    .header-top {
    display: none;
    }
    - About Q1,2: I am waiting from coder. i will inform you when i get the results from them.
    Thanks you.
    Maason
    hide-top-bar-60fee23217ff4.png
  • Customer

    Posted by: spact79, Jul 27, 2021 at 03:13 (3 year ago)

    thank you~^^
  • Customer

    Posted by: spact79, Jul 27, 2021 at 03:18 (3 year ago)

    I'm sorry to keep asking you questions, but there's another problem like the image. I didn't touch the setting, but the font color is not showing. Do you have a solution?
  • Customer

    Posted by: Maason, Jul 27, 2021 at 13:38 (3 year ago)

    Hi spact79
    - Q:1,2 above, it's updated. Please check it.
    -About font color on vertical menu issue: let my coder check and update asap. I will inform to you when it's done
    Thanks you.
    Maason
  • Customer

    Posted by: spact79, Jul 27, 2021 at 13:49 (3 year ago)

    I don't know how to update it. I don't know if the theme automatically shows up or if I need to manually download and update the file. If I have to update the file manually, where should I download it and install it?
  • Customer

    Posted by: Maason, Jul 27, 2021 at 16:22 (3 year ago)

    Hi spact79
    To update the Dukamarket theme:
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on Dukamarket and then click Delete( look down in the right). NOTE: DO NOT delete the Dukamarket-Child theme
    Step 4: Return the dashboard choose Plugins then deactive the Ovic Adon Toolkit, Slider Revolution, WPBakery Visual Composer( Elementor) and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the Ovic Adon Toolkit (Slider Revolution, WPBakery Visual Composer or Elementor plugins are the same)>>Install>>and activate them.
    Please do it and let me know.
    Regards,
    Maason
  • Customer

    Posted by: spact79, Jul 29, 2021 at 12:39 (3 year ago)

    We didn't update on issue 1 and 2, but it's back to its original state. It's working fine right now. I didn't do anything. It's been resolved because it's working normally.

    But every time I come here to answer a question, I get a new problem. If you look at it on the mobile, it will be displayed on the PC screen, and if you look at it on the PC, the mobile page will appear on the screen. It's an intermittent but frequent phenomenon, not every time. When you log in to the homepage, the page appears for your platform. I don't know why. Please suggest a solution.
    KakaoTalk_20210729_213332963_01-6102a18c9919c.png
  • Customer

    Posted by: Maason, Jul 29, 2021 at 16:18 (3 year ago)

    Hi spact79
    I sent this issue to my coders, they will check and update it
    Regards,
    Maason
  • Customer

    Posted by: spact79, Jul 30, 2021 at 09:27 (3 year ago)

    So far, I've organized my questions and uploaded them again.
    Number 1: Text color of category is not displayed.
    Number 2: The screen is often displayed as a PC screen on a mobile device (about 70~80% occurs) and when logged in, the screen is moved to the mobile screen.
    Number 3: Main menu disappeared from mobile device screen. Not found.
    Number 4: I don't want to post a feature image on a blog post and I don't want it to go up like the image you see, and I want to move it to a different location like a screenshot. Is it possible?

    This is how the current question remains. I ask this question and keep waiting. Thank you for your hard work today and I look forward to hearing from you soon.
    cap1-6103c5fc321d7.png
  • Customer

    Posted by: spact79, Jul 30, 2021 at 09:30 (3 year ago)

    I'm posting more in case there's a misunderstanding. For question 4, if you don't select the characteristic image and put the image in the text, the image on the blog grid screen or sidebar does not come out properly, so you need to put it in the characteristic image, so you want to move the image location. I don't know if you understand.
  • Customer

    Posted by: Maason, Jul 30, 2021 at 16:18 (3 year ago)

    Hi
    The cause by your cache setting. My coder's updated
    Please check again.
    Regards,
    Maason
  • Customer

    Posted by: Maason, Aug 1, 2021 at 00:34 (3 year ago)

    Hi spact79
    No1: My coder will check your site again and update asap
    No2: The cause by your cache setting. My coder's updated it.
    No3: My coder will check your site again and update asap
    No 4: Could you describe more details by screenshot and do not provide blogs url, it's shows 404 now
    Regards,
    Maason

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES