• Customer

    numbered notification bubbles

    Posted by: alblwi Jul 22, 2021 at 23:28 (3 months ago)
    See secret information

  • Customer

    Posted by: Maason, Jul 22, 2021 at 23:44 (3 months ago)

    Hi alblwi
    Could you please describe more detail by screenshot? Also could you please provide your wp-admin + FTP or Cpanel account via secret information area? I would like to check on your site and help you
    Regards,
    Maason
  • Customer

    Posted by: alblwi, Jul 23, 2021 at 00:53 (3 months ago)

    see secret information
  • Manager

    Posted by: Maason, Jul 23, 2021 at 15:45 (3 months ago)

    Hi alblwi
    I sent to coders, they will check and update it.
    I will inform you when i get the results from them
    Thanks you.

    Regards,
    Maason
  • Customer

    Posted by: alblwi, Jul 24, 2021 at 23:47 (3 months ago)

    Still waiting
  • Manager

    Posted by: Maason, Jul 25, 2021 at 07:30 (3 months ago)

    Hi alblwi
    I am really sorry because my coder, he does not work at the weekend. I will inform you when it get the result from him.
    Regards,
    Maason
  • Manager

    Posted by: Maason, Jul 26, 2021 at 15:31 (3 months ago)

    Hi alblwi
    My coder updated by css codes at the dashboard >>Ovic Panel>>Theme Option> General>>ACE Setiing as the attchment file. Please check and let me know your results.
    Regards,
    Maason
  • Customer

    Posted by: alblwi, Jul 27, 2021 at 00:36 (3 months ago)

    see secret information
  • Manager

    Posted by: Maason, Jul 27, 2021 at 14:09 (3 months ago)

    Hi alblwi
    I am not clear your question. Could you describe more details? What do you want to do? I will chek and update soon
    Waiting your reply..
    Maason
  • Customer

    Posted by: alblwi, Jul 27, 2021 at 17:37 (3 months ago)

    see secret information
  • Manager

    Posted by: Maason, Jul 27, 2021 at 23:25 (2 months ago)

    Hi alblwi
    - About the account issue: i am clear now. I will send to coders, they will check and update it.
    - About update theme issue: You can delete the main theme if you did on the child theme.( All your customize theme then you should do on the childtheme. Your change wont be lost when the theme's updated in the furture. NOTE: you should backup your theme before)
    Regards,
    Maason
  • Manager

    Posted by: Maason, Jul 29, 2021 at 08:45 (2 months ago)

    Hi alblwi
    The cause by your mega menu.( it is the same primary menu that's why it gets loop) Please create and choose a new menu
    Regards,
    Maason
  • Manager

    Posted by: Maason, Jul 30, 2021 at 00:44 (2 months ago)

    Hi alblwi
    I am sory about my answered above. It's not your issue. Please give up it
    My coder's checked and updated css codes on your theme. Please check it
    Regards,
    Maason
  • Customer

    Posted by: alblwi, Aug 7, 2021 at 04:22 (2 months ago)

    It has been 8 days and problem still.
  • Manager

    Posted by: Maason, Aug 7, 2021 at 15:40 (2 months ago)

    It's updated 8 days before. Please clear the site cache and check your issue again
    Regards,
    Maason
  • Customer

    Posted by: alblwi, Aug 10, 2021 at 20:35 (2 months ago)

    See information
  • Manager

    Posted by: Maason, Aug 10, 2021 at 23:28 (2 months ago)

    Hi alblwi
    I sent to coders, they will check again and update asap
    Regards,
    Maason
  • Manager

    Posted by: Maason, Aug 10, 2021 at 23:37 (2 months ago)

    Did you clear your hosting cache yet? Please do it and let me know your results
    My coder will check again also
  • Customer

    Posted by: alblwi, Aug 11, 2021 at 05:29 (2 months ago)

    Yes i did and still same thing
  • Manager

    Posted by: Maason, Aug 11, 2021 at 15:41 (2 months ago)

    Hi alblwi
    Please update to the latest theme version, it's the HealthyFood version 1.1.9 and let me know your results.
    Regards,
    Maason

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible