HomeSupport systemWordPressKuteShopFooter not displaying on whole site
  • Customer

    Footer not displaying on whole site

    Posted by: bareaffair Jul 20, 2021 at 08:35 (3 year ago)
    hi there,

    Theme purchased however the footer is not displaying across the site. I added via elementor to the home page however it is not transferring across to the other pages.

    Please take a look. Cheers,
  • Customer

    Posted by: yame, Jul 20, 2021 at 10:43 (3 year ago)

    Hi, @bareaffair

    Because I don't know how to access your dashboard site so I would like to provide you this document to solve the problem with Footer: https://new-kuteshop.kute-themes.net/documentation/docs/faqs/5-footer-does-not-show-content-is-duplicated-after-installing-the-theme-successfully/

    Pls refer and check again. For the remaining issues, pls provide me your admin account and take the screenshots, I will check again for you
    Regards,
    Yame
  • Customer

    Posted by: bareaffair, Jul 20, 2021 at 23:23 (3 year ago)

    Hi Yame,

    It did not work. I have created a user for you to login with, as follows (in secret information):



    Please have a look.
    Cheers,
  • Customer

    Posted by: Maason, Jul 21, 2021 at 00:00 (3 year ago)

    Hi bareaffair
    I checked on your site and found that the footer's there: https://prnt.sc/1dp3ps3
    Please check again!
    Maason
  • Customer

    Posted by: bareaffair, Jul 21, 2021 at 22:32 (3 year ago)

    Hi mason,

    Yes it is added to home page as I manually added via elementor using the footer template, however the footer does not show across all new and existing pages (besides the home page). Please take another look.

    Cheers,
  • Customer

    Posted by: Maason, Jul 21, 2021 at 23:11 (3 year ago)

    Hi bareaffair
    The cause by your Page setting. You have to configure your site at the Ovic Panel>>Theme Option>>Header, Footer,.ect as this link image: https://prnt.sc/1e4p12k and you have to turn off the Enable MetaBox Option in each page before( from Dashboard choose Pages>>Edit your page) as this link image: https://prnt.sc/1e4o5ab
    Please check again and let me know your results.
    Have a nice day!
    Maason

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