HomeSupport systemWordPressDukamarketShop Grid layout Products Columns BUG
  • Customer

    Shop Grid layout Products Columns BUG

    Posted by: smsasikala Jul 16, 2021 at 04:26 (2 year ago)
    Shop Grid layout Products Columns BUG

    ONLY 3 Products Columns DISPLAY

    I have an increase (Ovicpanel - Theme options - woocommerce - shop page )3 to 4 or 5 But the shop grid layout product column showing 3 only.

    Screenshot enclosed for your reference.
    Capture58477-60f10a8954bb0.PNG
    Capture555-60f10a895514c.PNG
  • Customer

    Posted by: Maason, Jul 16, 2021 at 17:58 (2 year ago)

    Hi smsasikala
    Could you please provide your wp-admin + ftp or Cpanel accounts again? I would like to re-check on your site and guide you
    Regards,
    Maason
  • Customer

    Posted by: smsasikala, Jul 16, 2021 at 19:28 (2 year ago)

    Sorry privacy issuse

    Please check your demo.

  • Customer

    Posted by: Maason, Jul 17, 2021 at 15:45 (2 year ago)

    Hi smsasikala
    My coder would like to check on your site before that's why he need your wp-admin + ftp accounts. Please provide these information via secret box. My coder will check and fix it
    Regards,
    Maason
  • Customer

    Posted by: smsasikala, Jul 18, 2021 at 14:56 (2 year ago)

    I already told you on my website my customer's sensitive data is available.

    i Dont want to pprovide an id password.

    This is a general BUG you can check your demo.

    So fix this bug.
  • Customer

    Posted by: Maason, Jul 18, 2021 at 23:10 (2 year ago)

    Hi smsasikala
    I checked on my demo: https://prnt.sc/1cu650t
    and it's the redult: https://prnt.sc/1cu6jyu
    I could not check if you do not provide your wp-admin + ftp accounts.
    Regards
  • Customer

    Posted by: smsasikala, Jul 19, 2021 at 09:15 (2 year ago)

    Please updated the latest code in codecanyon Or provide update in wordpress
  • Customer

    Posted by: Maason, Jul 19, 2021 at 15:26 (2 year ago)

    Hi there
    From home page, the cause maybe by your page reponsive setting and your monitor's small. Please check responsive setting again and let me know your results: https://prnt.sc/1d4mkzp
    From shop page, you can check the main container at the Ovic Panel>>Theme Options>>Generals as this link image also: https://prnt.sc/1d4o8rh
    Regards,
    Maason
  • Customer

    Posted by: smsasikala, Jul 19, 2021 at 16:10 (2 year ago)

    Home Page okay.

    Shop page not fixed Pls see the video - https://drive.google.com/file/d/1IUPP6qMzS7UhVGiKhLKkMHs12oCiGlqr/view?usp=sharing
  • Customer

    Posted by: Maason, Jul 19, 2021 at 22:53 (2 year ago)

    What's the size of your monitor? On shop page, it's auto responsive. You can reduce that number and check again
  • Customer

    Posted by: smsasikala, Jul 20, 2021 at 11:13 (2 year ago)

    My PC Monitor is 18.5-inch.

    Bug in code

  • Customer

    Posted by: Maason, Jul 20, 2021 at 14:38 (2 year ago)

    My minitor 's 24 inch, it works fine. Please check your setting again
    Regards

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