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  • Customer

    Website slow

    Posted by: webparedao Jul 13, 2021 at 16:59 (3 year ago)

    Hi!
    I just installed the template. When entering the main page and the rest of the site it is extremely slow.
    We look forward to receiving your feedback.

    Thanks for your support
    Regards
  • Customer

    Posted by: Maason, Jul 13, 2021 at 17:15 (3 year ago)

    Hi webparedao
    Please try using some methods below to improve the loading speed:
    1. Install the Autoptimize plugin
    2. Remove unnecessary plugins
    3. Optimize product images
    4. Install the jsDelivr – WordPress CDN plugin
    5. Intstall the WP Super Cache
    6. Contact with your hosting administrator to increase the speed
    Hope it useful for you!
    Regards,
  • Customer

    Posted by: webparedao, Jul 16, 2021 at 09:33 (3 year ago)

    Hi!
    Thanks for your support
    I already installed the plugins, but it's still slow. Will you be able to enter the backoffice and verify?
    Regards
  • Customer

    Posted by: Maason, Jul 16, 2021 at 14:38 (3 year ago)

    Hi webparedao
    Could you please provide the wp-admin + ftp or Cpanel accounts via secret information area? I would like to check on your site and hope find out the causes.
    Regards,
    Maason
  • Customer

    Posted by: webparedao, Jul 23, 2021 at 10:27 (3 year ago)

    Hi!
    I sent access via secret message.

    Thanks for your support

    Best regards
  • Customer

    Posted by: Maason, Jul 23, 2021 at 16:46 (3 year ago)

    Hi there
    I could not login your site: https://prnt.sc/1eu3s60
    Please check and provide me again
    Regards,
    Maason
  • Customer

    Posted by: webparedao, Aug 4, 2021 at 14:33 (3 year ago)

    Hi!
    I resend the access in secret message.

    Thanks for your support

    Best regards
  • Customer

    Posted by: Maason, Aug 4, 2021 at 23:54 (3 year ago)

    Hi webparedao
    It still the same above. Please check and provide me again: https://prnt.sc/1j7eq5y
    Could you connect via skype: mod.kutethemes@gmail.com ? I would like to live chat, it's faster
    Regards,
    Maason

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