• Customer

    Mobile Menu Loading

    Posted by: cakycake Jul 5, 2021 at 14:08 (2 year ago)
    HI,

    I have problem with mobile menu. when I click on the menu it's take long time for the menu to show up. It's seem like I have to wait until the whole page is loading and then menu came up. I can’t find the solution to this issue.
    could you please help?

  • Customer

    Posted by: Maason, Jul 5, 2021 at 15:32 (2 year ago)

    Hi cakycake
    I checked on my phone but did not get the same problems as you mentioned. It still works fine. Please check again.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Jul 7, 2021 at 04:01 (2 year ago)

    Hi, Maason

    please take a look at this VDO link.
    https://finandgems.com/647316170.608920.mp4

    Thank you for your help
    Cake
  • Customer

    Posted by: Maason, Jul 7, 2021 at 14:13 (2 year ago)

    Hi cakycake
    Could you please provide your wp-admin account? I would like to check your site before and update it.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Jul 8, 2021 at 03:40 (2 year ago)

    Thank you very much for your help
  • Customer

    Posted by: Maason, Jul 8, 2021 at 11:54 (2 year ago)

    Hi cakycake
    I checked your site and found that it's too old. Please update to the latest theme version, it's the Boutique 2.1.9 and let me know your results.
    NOTE: You have to backup your site before the theme's updated.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Jul 12, 2021 at 04:27 (2 year ago)

    Hi Maason,

    Could you Please provide a download link for an update version? I couldn't find it.

    Thank you
    Cake
  • Customer

    Posted by: Maason, Jul 12, 2021 at 22:39 (2 year ago)

    Hi cakycake
    You can download at the https://themeforests.net/download ( You have sign in by your account there)
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Jul 15, 2021 at 03:25 (2 year ago)

    Hi, Maason,

    I have already updated version. It's working much better. Thank you very much. I have bought Remove Add to Cart WooCommerce plugin but It didn't work. Please advice how to.


    Best Regards,
    Cake
  • Customer

    Posted by: Maason, Jul 15, 2021 at 16:00 (2 year ago)

    Hi cakycake
    Do you want to rid off the Add To Cart button? Please letme know then i will help you.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Aug 16, 2021 at 13:27 (2 year ago)

    Hi Maason,

    I have a question about product bundle function. Do you have this function in variable products as attached pics. Please advice.

    Thank you very much,
  • Customer

    Posted by: Maason, Aug 16, 2021 at 15:53 (2 year ago)

    Hi cakycake
    Currently it's not available in variable products. It's in the a Simple products only.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Aug 17, 2021 at 01:13 (2 year ago)

    Do you have any product bundle plug-in that you recommend? I really need this function. Please help suggest. Thank you very much.
  • Customer

    Posted by: Maason, Aug 17, 2021 at 16:07 (2 year ago)

    Hi cakycake
    You can study this plugin: https://codecanyon.net/item/woocommerce-product-bundles-plugin-with-bulk-discounts/22668687
    Hope it useful for you.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Aug 18, 2021 at 06:12 (2 year ago)

    Hi, if I want to buy this plugin, would it be working ok with your theme? because one of the plugin that I bought somehow doesn't work with you theme. so I just want to make sure first before I buy it.

    https://woocommerce.com/products/product-bundles/?utm_source=google&utm_medium=cpc&utm_campaign=marketplace_search_brand_row&utm_content=woocommerce_+product_+bundles&gclid=CjwKCAjwmeiIBhA6EiwA-uaeFYtSNGQibWEfW2pDDq1-6rj8w4F8qbOipTEQqfcN4D9kgdRELI6ErBoCYYMQAvD_BwE

    Thank you so much

  • Customer

    Posted by: Maason, Aug 18, 2021 at 06:46 (2 year ago)

    Hi cakycake
    Because there are much plugins and the authors of theme, they can not check for all. If it does not work then you have to customize by yourself or connect to customize services, they will check and help you. I do not support for customize work also.
    Regards,
    Maason
  • Customer

    Posted by: cakycake, Aug 19, 2021 at 15:38 (2 year ago)

    Hi Maason,

    I bought a plugin that you've recommended and I have a few questions, Can I select size and color for this shirt? because all of products come with size and some of the products come with color. Please see attached.

    Thank you very much...

  • Customer

    Posted by: Maason, Aug 19, 2021 at 16:51 (2 year ago)

    Hi cakycake
    I am really sory because i have never used this plugin. Please contact the plugin's author, they will help you.
    Regards,
    Maason

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