HomeSupport systemWordPressMoozoMoozo elementor theme not showing
  • Customer

    Moozo elementor theme not showing

    Posted by: Anchorcase Jun 24, 2021 at 18:05 (2 year ago)
    Hi,

    before i bought this theme the developer said he will do accesoires 1 for elementor, and i still dont see it when i want to import demo content i only see this:
    https://ibb.co/c3VCv2H
    So only 2 themes i see...

    if it wont be dont i cant use the theme and i want a refund, i want to use elementor for this and not wpbakery.
    When will it be dont ?? waiting for more than 5 days now and its urgent
  • Customer

    Posted by: Anchorcase, Jun 30, 2021 at 11:12 (2 year ago)

    Sorry try to login again now it should work
  • Customer

    Posted by: Maason, Jun 30, 2021 at 15:42 (2 year ago)

    Hi Anchorcase
    To change the header background then you can input these css codes below into Dashboard>>OvicPanel>>Theme Options>>Generals>>ACE Settings as the attachment screenshot
    .header.accessories-01 .header-mid {
    background-color: #711a1a;--- change your color here---
    }
    Please do it and let me know your results.
    Regards,
    Maason
    bg-color-60dc90ef84319.png
  • Customer

    Posted by: Anchorcase, Jun 30, 2021 at 17:22 (2 year ago)

    I changed background in header style.css, is there a child theme of the theme ?

    Where do i change color of these icons ? https://prnt.sc/17otj2k
  • Customer

    Posted by: Maason, Jul 1, 2021 at 00:19 (2 year ago)

    Hi Anchorcase
    I sent to the author of theme, they wiill check and guide you.
    Please wait....I will inform you when i got the results from them
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 1, 2021 at 11:14 (2 year ago)

    ok thanks
  • Customer

    Posted by: Maason, Jul 1, 2021 at 14:30 (2 year ago)

    Hi Anchorcase
    It's updated. Please check and let me know your idea.
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 1, 2021 at 14:58 (2 year ago)

    Looks great thanks. How do i delete the "purchase now" and "all themes" text ? https://prnt.sc/17v0beh

    I dont need it you can remove it please
    thanks
  • Customer

    Posted by: Maason, Jul 1, 2021 at 22:22 (2 year ago)

    Hi Anchorcase
    You enter the dashboard choose Appearance>>Menus>> Extend Menu and delete it as the attachment screenshot (i did). Please connect to me if you have any questions. I will check and reply you asap.
    Have a nice day!
    Maason
    purchase-now-60de400e65990.png
  • Customer

    Posted by: Anchorcase, Jul 1, 2021 at 23:06 (2 year ago)

    Hi, i think you deleted it already ? But now my header is really big and there is some links in the header, how to remove them ? Im not sure what happened https://prnt.sc/17xa20o
  • Customer

    Posted by: Maason, Jul 2, 2021 at 00:39 (2 year ago)

    Hi Anchorcase
    Sorry, let my coder check and update soon
    Thanks you!
    Maason
  • Customer

    Posted by: Maason, Jul 2, 2021 at 03:54 (2 year ago)

    Hi Anchorcase
    It's updated. Please check it
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 2, 2021 at 14:18 (2 year ago)

    Yea it looks good now but i think now mobile view of the site header is messed up.. looks like this now: https://prnt.sc/181igco

    Can you make it like this please ?: https://i.ibb.co/rkzMr56/Screenshot-3.jpg
  • Customer

    Posted by: Maason, Jul 2, 2021 at 22:44 (2 year ago)

    Hi Anchorcase
    Letme connect to the author of theme again, In this case then maybe you have to pay for this work. Hope it's free
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 3, 2021 at 03:19 (2 year ago)

    Ok yes i expect this to be free because I did not nothing wrong and this happened after the coding you did and I also paid 89$ for this which is 95% more than all other themes and that themes do fully support elementor and mozoo elementor support is really thin
  • Customer

    Posted by: Maason, Jul 3, 2021 at 13:25 (2 year ago)

    Hi Anchorcase
    You should activate mobile mode at the dashboard>>Ovic panel>>Theme Options>>Mobile>>Mobile layout>>choose your layout before and then check the result on the true mobile please: https://prnt.sc/189n3mu
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 3, 2021 at 14:10 (2 year ago)

    Seems to be working now, how do i change menu langguage ? For example changing cart to warenkorb and menu to menü etc..

    where do i change language ?
  • Customer

    Posted by: Maason, Jul 3, 2021 at 15:12 (2 year ago)

    Hi Anchorcase
    You can translate by the Loco Translate plugin. My theme's fully compatible with it.
    Please do it and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 5, 2021 at 17:22 (2 year ago)

    Hi,

    i installed loco translate but i dont see anywhere to translate the current german language which has english words in it still, i want it all to be german and on the other language it should be english. So it should be seperate and not mixed up.

    When i go to mozoo elementor it says "no translations foun" https://prnt.sc/18slr3u
    any fix ?
  • Customer

    Posted by: Maason, Jul 5, 2021 at 23:15 (2 year ago)

    Hi Anchorcase
    The Loco Translate should be coufigured as the attachment screenshot before
    loco-setting-60e3928ef324b.png
  • Customer

    Posted by: Maason, Jul 5, 2021 at 23:18 (2 year ago)

    and then you can translate at the Loco Translate >>theme>>Elementor Moozo and Plugins>>Ovic Adon Toolkit items
    Please do again and let me know your results
    Regards,
    Maason
    loco-tranlate-60e3933df2596.png
  • Customer

    Posted by: Anchorcase, Jul 8, 2021 at 18:24 (2 year ago)

    Hi,

    i translated "Cart" to "Warenkorb" but on site its not changing ?

    Editor: https://prnt.sc/19jg7v4

    Live site: https://prnt.sc/19jgdic

    Why is that ?
  • Customer

    Posted by: Anchorcase, Jul 8, 2021 at 18:35 (2 year ago)

    When i translate langauge it doesnt show on live site... is this a bug ?
  • Customer

    Posted by: Maason, Jul 8, 2021 at 22:45 (2 year ago)

    Hi Anchorcase
    It's the name of page ( cart page). Please enter the dashboard and rename your page. Note: Do not forget configure this page on Woocommerce ( Dashboard>>Woocommerce>>Settings>>Advanced tab>>Page Setup.
    Also you shout backup your site before the theme's changed.
    Regards,
    Maason
  • Customer

    Posted by: Anchorcase, Jul 10, 2021 at 00:11 (2 year ago)

    seems to work thanks, and what if i want a new language like english ? How do i translate cart etc

    So german as main language and english as second language
  • Customer

    Posted by: Maason, Jul 10, 2021 at 05:14 (2 year ago)

    Hi Anchorcase
    In this case the you can translate by the WPML plugin : https://wpml.org/. it easy to build multilingual sites and run them
    Regards,
  • Customer

    Posted by: Anchorcase, Jul 10, 2021 at 14:29 (2 year ago)

    Ok and why did i download loco translate then, this doesnt work with loco translate ?? I dont want to download 100 plugins my site is getting slower and slower
  • Customer

    Posted by: Maason, Jul 10, 2021 at 15:44 (2 year ago)

    Hi Anchorcase
    To translate strings on page then you can do by the Loco Translate plugin. if your site's multilingual then you can do by the WPML plugin
  • Customer

    Posted by: Anchorcase, Jul 11, 2021 at 00:52 (2 year ago)

    Ok thanks. How do i add more manual reviews ? I think its a bit complicated doing this with product comments.. how do i add more comments ? There is no option for it: https://prnt.sc/1a3txf8

    And can you close this gap please and put the names to the left side so it does align ? https://prnt.sc/1a3ti7n
    And the text should be not clickable so ne href link please
  • Customer

    Posted by: Maason, Jul 11, 2021 at 17:30 (2 year ago)

    Hi Anchorcase
    Let the author of theme check and reply you asap
    Thanks you!
    Maason
  • Customer

    Posted by: Anchorcase, Jul 12, 2021 at 15:09 (2 year ago)

    ok thanks
  • Customer

    Posted by: Maason, Jul 12, 2021 at 22:23 (2 year ago)

    Hi Anchorcase
    I am waiting the results from the author of theme. I will inform you when it's done
    Thanks you.!
    Maason
  • Customer

    Posted by: Maason, Jul 13, 2021 at 16:05 (2 year ago)

    Hi Anchorcase
    It's updated. Please check it
    Regards,
    Maason

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