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  • Customer

    Kute Shop

    Posted by: kvaugust Jun 24, 2021 at 18:03 (3 months ago)
    Hello. I did a recent install of KuteShop 3.1. I am unable to activate the theme toolkit. Error"""Fatal error: Uncaught RuntimeException: Please assist.
  • Customer

    Posted by: Maason, Jun 24, 2021 at 23:45 (3 months ago)

    Hi kvaugust
    I sent your issue to the author of theme, they will check, find out the causes and update it
    I will inform you when it's done.
    Thank you and have a nice day!

    Maason
  • Manager

    Posted by: Maason, Jun 25, 2021 at 05:03 (3 months ago)

    Hi kvaugust
    The cause by your host, it's blocked the auto update function on theme. Please unblock it and let me know your results.
    Regards,
    Maason
  • Customer

    Posted by: kvaugust, Jun 25, 2021 at 17:14 (3 months ago)

    Hello. I contacted Siteground. They need more information. What do you mean "they blocked the auto update function on theme. "?

    Thanks
  • Customer

    Posted by: kvaugust, Jun 25, 2021 at 17:28 (3 months ago)

    Hello. Import function did not import website data or website pages and optional "Home Page demos". Please assist. Also I noticed that you do free installs for Siteground customers? Is it to late to get my theme installed?

    Thanks
  • Manager

    Posted by: Maason, Jun 26, 2021 at 04:55 (3 months ago)

    Hi kvaugust
    It maybe the github. It's not free.. You can check at the theme setup section on top.
    Regards
  • Customer

    Posted by: kvaugust, Jun 28, 2021 at 13:23 (3 months ago)

    Mason.

    I don't understand what you are trying to tell me. "It may be the Github? What does this mean?

    Is it too late to have the theme installed?

    Thanks
  • Customer

    Posted by: kvaugust, Jun 28, 2021 at 13:38 (3 months ago)

    Hi Maason,

    I see that the site is up. Thank you very much. Do I owe a payment?

    Thanks
  • Manager

    Posted by: Maason, Jun 29, 2021 at 00:08 (3 months ago)

    Hi kvaugust
    I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you. Currently, it's free.
    Regards,
    Maason

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