• Customer

    Where can I get child theme? And suggest demo content

    Posted by: ncrazii Jun 12, 2021 at 13:29 (4 months ago)
    Hi,

    Your download file didn't include the child theme, please advise, where can I get it?
    I also would like to recommend demo content. It would be great if you can mock up a demo like this site https://tokyotreat.com/.

    Best regards,
    NC

  • Customer

    Posted by: Maason, Jun 12, 2021 at 14:39 (4 months ago)

    Hi ncrazii
    Could you please provide wp-admin _ ftp accounts via secret information area? I will check and upload the child theme asap
    REgards
  • Customer

    Posted by: ncrazii, Jun 13, 2021 at 10:34 (4 months ago)

    Already provide in secret section, kindly tell me if there is any missing.
  • Manager

    Posted by: Maason, Jun 13, 2021 at 15:55 (4 months ago)

    Hi ncrazii
    I could not login your site the cause maybe by your user or password, it's incorrect. Did you see the Child Theme Configurator on your site as this link image? https://prnt.sc/15a2lek
    It's the child theme.
    Please provide your wp-admin account again if you do not see this plugin
    Regards,
    Maason
  • Customer

    Posted by: ncrazii, Jun 14, 2021 at 09:15 (4 months ago)

    Hi, I found the "Child Theme Configuration". Kindly advise the next step, what I need to do with this and how can I start editing in the child theme?
    Do you have a support live chat? So we can do it together

    I also have another issue when trying to customize the theme. Error message as in Secret information.

    **Ps, it will be better if you also give the option to upload the picture in the secret section.

  • Customer

    Posted by: ncrazii, Jun 14, 2021 at 10:28 (4 months ago)

    There also another error when I'm trying to publish the menu that I editing. Attached for reference.
    On WP access, please use info. in the secret section.
  • Customer

    Posted by: ncrazii, Jun 14, 2021 at 10:38 (4 months ago)

    Adding one more. The size of an expanded menu doesn't change when removing some of menus out.
  • Manager

    Posted by: Maason, Jun 14, 2021 at 14:45 (4 months ago)

    Hi ncrazii
    -To customized on the child theme the you have to create a new one before. Please enter the dashboard choose Tools>>Child theme>> and do follow some steps as this link image: https://prnt.sc/15e90ph
    -About some errors above the you have to do by yourself because i do not support for customize work. I am really sorry and hope you understand.
    Regards,
    Maason
  • Customer

    Posted by: ncrazii, Jun 16, 2021 at 05:58 (4 months ago)

    Hi Maason,

    I didn't ask for you to help customize but for suggestion how to do it, please advise. The menu also shouldn't be fix like this, it should automatically change according to add and remove menu.
  • Manager

    Posted by: Maason, Jun 16, 2021 at 14:58 (4 months ago)

    Hi ncrazii
    Is the Megamenu on the main menu right? you can study this video and hope it useful for you.
    https://youtu.be/KShDUi7i33g
    You can do the same with other menus
    Regards,
    Maason
  • Customer

    Posted by: ncrazii, Jun 17, 2021 at 09:50 (4 months ago)

    Hi Maason,

    Thanks for the video. What I mean is how to make the menu box more responsive like auto-adjust the size according to add and remove link?
  • Manager

    Posted by: Maason, Jun 17, 2021 at 17:19 (4 months ago)

    Hi ncrazii
    Yes, you can do everything at the Style or Advanced tabs
    Regards

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