• Customer

    Armania Theme suddenly doesn't load

    Posted by: ax_basis Jun 12, 2021 at 11:45 (4 months ago)
    Hello.

    I was editing my website (especially the header in the theme option). Suddenly the whole Armania Theme doesn't load as it was.

    Please help

  • Customer

    Posted by: Maason, Jun 12, 2021 at 14:30 (4 months ago)

    Hi ax_basis
    Could you please provide your Cpanel aaccount? I would like to check your host before. It may be the cause
    Regards,
  • Customer

    Posted by: ax_basis, Jun 14, 2021 at 07:29 (4 months ago)

    Ok here's the cpanel access
  • Manager

    Posted by: Maason, Jun 14, 2021 at 15:23 (4 months ago)

    Hi ax_basis
    I sent to the author of theme. I will inform you when i got the results from him
    Thanks for your patient!
    Regards,
    Maason
  • Manager

    Posted by: Maason, Jun 14, 2021 at 15:28 (4 months ago)

    Also you should contact to your host provider and check this error. Maybe it's the cause
  • Customer

    Posted by: ax_basis, Jun 15, 2021 at 04:04 (4 months ago)

    For your info, only the homepage doesn't load. All the other pages and woocommerce load the theme fine. When i edit the page with elementor, the editing page looks fine but the actual page doesn't show what elementor show.
  • Manager

    Posted by: Maason, Jun 15, 2021 at 05:23 (4 months ago)

    Hi ax_basis
    Please do not touch on your site because the author of theme, he's checking. I will inform you when it's updated
    Regards,
    Maason
  • Customer

    Posted by: ax_basis, Jun 16, 2021 at 10:41 (4 months ago)

    Noted with thanks
  • Manager

    Posted by: Maason, Jun 16, 2021 at 16:26 (4 months ago)

    Hi ax_basis
    My coder said that your database, it's errored. Please check again. Also i discussed with them about your database. Hope that they will find out the cause
    Regards

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