• Customer

    mobile menu not working on child theme

    Posted by: ttawor Jun 10, 2021 at 14:40 (4 months ago)
    when we activate child theme menu on mobile not function ,
    on main theme its working perfect ,
    i use version 2

    is there a fast solution ?

  • Customer

    Posted by: Maason, Jun 10, 2021 at 15:54 (4 months ago)

    Hi ttawor
    Could you please describe more details by screenshot and provide your wp-admin + ftp accounts? I would like to check on your site and help you
  • Customer

    Posted by: ttawor, Jun 11, 2021 at 15:06 (4 months ago)

    The question is clear

    Ehen activating child theme. Mobile menu bot function . Not apear when you click on it
    .check it at www.laleem.com
  • Manager

    Posted by: Maason, Jun 12, 2021 at 00:00 (4 months ago)

    Hi ttawor
    I am sure that it wont be affected when the child theme's activated. Did you customize on the main theme yet?
    Also could you please describe more details by screenshots? I will check and help you.
  • Customer

    Posted by: ttawor, Jun 12, 2021 at 02:15 (4 months ago)

    Yes . As child theme have problem i have do customization on maib theme . So don't make any changes on it .
    For the problem . Package have 2 versions of theme
    Version 1.3 qoth child theme and package 2 without chold theme
    I use child theme from 1.3 with theme version 2
    The problem appear directly if you apply child theme . Menu on mobile didn't popup

    Inspector sho no js errors
  • Customer

    Posted by: ttawor, Jun 12, 2021 at 06:27 (4 months ago)

    i activate back main theme , but please check the problem . the site live now and i can't make modification online , if you need a stage version i can do it for you ,

  • Manager

    Posted by: Maason, Jun 13, 2021 at 03:40 (4 months ago)

    Hi ttawor
    The cause may be by your host or plugins, it's conflicted together: https://prnt.sc/157tzkb
    Could you please provide your FTP or Cpanel account? My coder would like to check on your host and site and hope that he will find our the causes


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