• Customer

    mobile menu not working on child theme

    Posted by: ttawor Jun 10, 2021 at 14:40 (4 months ago)
    when we activate child theme menu on mobile not function ,
    on main theme its working perfect ,
    i use version 2

    is there a fast solution ?

  • Customer

    Posted by: Maason, Jun 10, 2021 at 15:54 (4 months ago)

    Hi ttawor
    Could you please describe more details by screenshot and provide your wp-admin + ftp accounts? I would like to check on your site and help you
    Regards
  • Customer

    Posted by: ttawor, Jun 11, 2021 at 15:06 (4 months ago)

    The question is clear

    Ehen activating child theme. Mobile menu bot function . Not apear when you click on it
    .check it at www.laleem.com
  • Manager

    Posted by: Maason, Jun 12, 2021 at 00:00 (4 months ago)

    Hi ttawor
    I am sure that it wont be affected when the child theme's activated. Did you customize on the main theme yet?
    Also could you please describe more details by screenshots? I will check and help you.
    Regards
    Maason
  • Customer

    Posted by: ttawor, Jun 12, 2021 at 02:15 (4 months ago)

    Yes . As child theme have problem i have do customization on maib theme . So don't make any changes on it .
    For the problem . Package have 2 versions of theme
    Version 1.3 qoth child theme and package 2 without chold theme
    I use child theme from 1.3 with theme version 2
    The problem appear directly if you apply child theme . Menu on mobile didn't popup

    Inspector sho no js errors
  • Customer

    Posted by: ttawor, Jun 12, 2021 at 06:27 (4 months ago)

    i activate back main theme , but please check the problem . the site live now and i can't make modification online , if you need a stage version i can do it for you ,

  • Manager

    Posted by: Maason, Jun 13, 2021 at 03:40 (4 months ago)

    Hi ttawor
    The cause may be by your host or plugins, it's conflicted together: https://prnt.sc/157tzkb
    Could you please provide your FTP or Cpanel account? My coder would like to check on your host and site and hope that he will find our the causes
    Regards,
    Maason

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