• Customer

    Lost password Url link

    Posted by: kmqimportsweb Jun 10, 2021 at 02:19 (11 days ago)
    Hi,

    I have a issue is when I click on "Lost your password?" on my account page, it will direct me to https://www.mydomain.com/wp-login.php?action=lostpassword instead of https://www.mydomain.com/my-account/lost-password.
    It used to direct it to https://www.mydomain.com/my-account/lost-password when click on "Lost your password?".
    It's just suddenly happen.
    How could I fix it and prevent that happen again?
    Thank you.

  • Supporter

    Posted by: Maason, Jun 10, 2021 at 14:39 (10 days ago)

    Hi kmqimportsweb
    I think that it's correct
    Regards,
    Maason
  • Supporter

    Posted by: Maason, Jun 10, 2021 at 14:46 (10 days ago)

    Because it is not password for admin. It's for customers, managers, or editors area
  • Customer

    Posted by: kmqimportsweb, Jun 10, 2021 at 14:53 (10 days ago)

    Hi,

    I had updated the information.
  • Supporter

    Posted by: Maason, Jun 12, 2021 at 00:21 (9 days ago)

    Hi kmqimportsweb
    I am waiting the results from author of theme. I will inform you when i got it.
    Have a nice day!

    Maason
  • Customer

    Posted by: kmqimportsweb, Jun 12, 2021 at 00:45 (9 days ago)

    Hi Maason,

    Thank you for your support.
  • Supporter

    Posted by: Maason, Jun 12, 2021 at 14:09 (8 days ago)

    Hi kmqimportsweb
    It still works fine. Please check again
    https://youtu.be/Xc71DC1Otxg
    Regards
  • Customer

    Posted by: kmqimportsweb, Jun 12, 2021 at 14:58 (8 days ago)

    Hi Maason,

    It seems like one of the plugin is causing that issue. Once the plugin is off, the issue is resolved. Thank you.

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