• Customer

    I imported the theme and added to show all the original pictures, but this was unsuccessful

    Posted by: yunyunzhao Jun 1, 2021 at 12:30 (4 months ago)
    1. I imported the theme and added to show all the original pictures, but this was unsuccessful. please see Attachment. I hope to choose the home-15 theme. I hope you can help me. thanks!!
    2. could you please tell me if i can use "happyaddons" for this theme?

    60b6287a6ce3f.pdf

  • Customer

    Posted by: Maason, Jun 1, 2021 at 14:51 (4 months ago)

    Hi yunyunzhao
    Could you please provide your Cpanel account? The cause maybe by your host setting so i would like to check your host before. Also may i remove all your demo contents and re-install from scratch?
    Waiting your reply
    Regrads
    Maason
  • Customer

    Posted by: yunyunzhao, Jun 1, 2021 at 15:45 (4 months ago)

    Hi Maason,

    Thank you for your help.
    Yes I will add the info in the secret information. And please feel free to reset.

    Thank you
    Yunyun Zhao
  • Manager

    Posted by: Maason, Jun 1, 2021 at 16:06 (4 months ago)

    Hi yunyunzhao
    Please do not touch on your site. I will inform you when it's done
    Regards,
    Maason
  • Customer

    Posted by: yunyunzhao, Jun 2, 2021 at 11:22 (4 months ago)

    hi Masson,

    Thank you for your message. Could you please tell me if you have fixed the problem?
  • Manager

    Posted by: Maason, Jun 2, 2021 at 17:21 (4 months ago)

    Hi yunyunzhao
    Could you please re-install Wordpress? I was on cpanel but it's not easy to use. Also please connect to me via skype: mod.kutethemes@gmail.com, i would like to live chat and need some help from you
    Waiting your connection
    Maason

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible