• Customer

    Alignment problem on mobile device (Slider) + Mobile bottom menu customize

    Posted by: eye71online May 31, 2021 at 10:18 (3 months ago)
    Hello,
    1. I have tried all the way to resolve mobile slide issue but couldn't. Alignment is properly set and show correctly on slider revolution editor mode.
    Problem Screenshot : https://prnt.sc/13mlkbn
    Editor mode: https://prnt.sc/13mltso

    2. How to change mobile bottom menu?

  • Customer

    Posted by: Maason, Jun 1, 2021 at 00:22 (3 months ago)

    Hi eye71online
    Q1: You must to align on slider by yourself (form dashboard>>Slider Revolution>>Edit your slide)
    Q2: Could you describe more details by screenshot? What and where are you want to change?
    Regards
  • Customer

    Posted by: eye71online, Jun 1, 2021 at 02:52 (3 months ago)

    Hi,
    You see I have aligned on left and well organized. https://prnt.sc/13nky9j , https://prnt.sc/13nl3ih
    But when I see on mobile it mismatched. I am sorry, I have tried so many times in slider revolution. I didn't face this problem before.
    On desktop it shows okay.

    The mobile bottom menu ( 4 menus are shown on mobile at bottom ). I want to customize theme menus by adding or removing existing one.
    https://prnt.sc/13nlexz
    Thanks
  • Customer

    Posted by: eye71online, Jun 1, 2021 at 03:18 (3 months ago)

    Oh by the way, I suddenly found my TOP BRAND section missing. I designed likewise: https://prnt.sc/13nlys4
    Could you please tell me whether it can be happened for any update or not? I am a bit anxious about security fact If it's any unauthorized access.

    Thanks
  • Manager

    Posted by: Maason, Jun 1, 2021 at 16:00 (3 months ago)

    Hi eye71online,
    -About the slider and mobile bottom menu issues: I sent to the author of theme, he will check and guide you asap.
    - About the Top brand issue: Did you remove it? Because i did not do anything on your site. Please check again.
    Regards
  • Customer

    Posted by: eye71online, Jun 1, 2021 at 18:10 (3 months ago)

    Hi,

    I will be waiting for the solution to get.
    I am sorry, I didn't remove this section. Surprisingly, no one remove as well. This is another concern.

    Regards
  • Manager

    Posted by: Maason, Jun 2, 2021 at 14:50 (3 months ago)

    Hi eye71online
    To edit the botton menu then you can do on these file
  • Customer

    Posted by: eye71online, Jun 3, 2021 at 04:06 (3 months ago)

    Hi,
    Thanks for giving me the way to do that. I am sorry, I can't understand how to customize this? If want to remove any button like "Top" and add "User" How to do that? If you give me elaborated suggestion would be better.
  • Manager

    Posted by: Maason, Jun 3, 2021 at 15:47 (3 months ago)

    Hi eye71online
    It is hard to guide you because i do not support for customize work. In this case then you have to do by yourself or connect to customized services, they will check and help you. I am really sorry because i have not help you much. Hope you understand me.
    Regards
  • Customer

    Posted by: eye71online, Jun 4, 2021 at 02:14 (3 months ago)

    1. I am sorry, this is hard coding customization. But I think it should be customized from theme setting as this is not something peculiar. As it's hard coding I need to know function works. I understand coding. If you guide me I can manage this by myself.

    2. Do you have any solution for slider alignment problem?
  • Customer

    Posted by: eye71online, Jun 4, 2021 at 03:20 (3 months ago)

    Developer documentation would be better to have a clear understanding.
  • Manager

    Posted by: Maason, Jun 4, 2021 at 17:08 (3 months ago)

    Hi eye71online
    Do you want to remove the TOP button on mobile as the attachment file? If yes then you can input these css codes at the Dashboard>>Ovic Panel>>Theme Option>>Generals>>ACE Settings and let me know your results.
    a.backtotop {
    display: none!important;
    }
    - About slider alignment problem: Let me contact to the author one more time. Hope the will check and give a good solution.
    Regards
  • Manager

    Posted by: Maason, Jun 5, 2021 at 14:06 (3 months ago)

    Hi there
    - About slider alignment problem: please turn off options on SHOP NOW button as screenshot and let me know your results
    Regards
  • Customer

    Posted by: eye71online, Jun 6, 2021 at 05:55 (3 months ago)

    Hi,
    Thank you for your continuous assistance.
    After following your instructions, I have fixed the slider issue of Mobile view.

    But, after adding custom css code, Mobile Navigation Button "Top" is not removed. I can't see the exact mobile view by inspect element so that I can do by myself. Also, after removing, I want to add here "User" button. I think it's important for e-commerce.
  • Manager

    Posted by: Maason, Jun 6, 2021 at 14:32 (3 months ago)

    H eye71online
    I am really sorry because i can not help to add user button there. Please connect to customized services, they will check and help you
    About the TOP button, it is not there. Please check again.
    Regards

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