HomeSupport systemWordPressFameshopproblem with theme
  • Customer

    problem with theme

    Posted by: superflay123 May 30, 2021 at 15:32 (4 year ago)
    Problem with theme not shown pic in tab frame on products this is in first page.

    This theme is very functional but on the one hand there are big gaps in the visual composer too
    example: you can't add your own photos to text icons
  • Customer

    Posted by: yame, May 31, 2021 at 08:24 (4 year ago)

    Hi, @superflay123

    Could you please provide me your admin + FTP account of your site that you see the problem with?
    And take the screenshots then I will check faster. Please note that we will just check and support only one registered domain from you. All the tests or main domains will be not supported if you do not register on your profile.

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: superflay123, May 31, 2021 at 17:04 (4 year ago)

    im not have ftp access on this server i told you this server is tester and domain is test domain for now. in the server i have only ssh. i will provide only admin login for wordpress
    Screenshot-from-2021-05-30-18-12-42-60b517181a441.png
  • Manager

    Posted by: yame, Jun 1, 2021 at 09:10 (4 year ago)

    We are not allowed to access your site: https://prnt.sc/13nxl2q
    Pls check then let me know
  • Customer

    Posted by: superflay123, Jun 4, 2021 at 09:04 (4 year ago)

    give me a real ip address from which you want to access
  • Manager

    Posted by: yame, Jun 5, 2021 at 09:44 (4 year ago)

    This is my IP address: 27.76.11.236
    Pls check. Thanks!
  • Customer

    Posted by: superflay123, Jun 8, 2021 at 16:43 (4 year ago)

    for now I have solved a problem with displaying the photos in the products.
    I replaced the variable
    php echo esc_attr( $image_thumb['height'] );
    with
    php echo get_the_post_thumbnail_url( get_the_ID(), 'medium' );

    in the file themes / fameshop / framework / includes / woo-functions.php

    the variable $ image_thumb ['height']); does not assign the correct values.
    I provided you with access to the test server. but anyway, what I've done works for me.

    The other thing I want to ask you is to add more functionality to the theme and visual composer
  • Manager

    Posted by: yame, Jun 10, 2021 at 01:55 (4 year ago)

    Which functionality to the theme and visual composer do you want to add more? Please explain clearly then I will give you the correct answer.
    Thanks!
  • Customer

    Posted by: superflay123, Jun 10, 2021 at 08:14 (4 year ago)

    fameshop icon box not have function to set custom pic icon like jpg png and etc. visual composer have basic functionality and etc.
  • Manager

    Posted by: yame, Jun 11, 2021 at 11:41 (4 year ago)

    I am asking the coder for this question. I will inform you later.
    Thanks!
  • Customer

    Posted by: superflay123, Jun 12, 2021 at 11:43 (4 year ago)

    another problem compare function not working.
    Screenshot-from-2021-06-12-14-29-21-60c49de25c311.png
  • Manager

    Posted by: yame, Jun 14, 2021 at 10:26 (4 year ago)

    My coder said that we would not support uploading the .jpg or pnd type for the icon box.
    We put it to be the icon as the default. However, you also can custom again the shortcode to upload the image.
    Another issue with compare function, we cannot access your site: https://prnt.sc/15di2g6 Please check again then let me know
  • Customer

    Posted by: superflay123, Jun 15, 2021 at 06:59 (4 year ago)

    if your real ip address is different from 27.76.11.236 you cannot access. pls provide a real ip address from you can try to access.
  • Customer

    Posted by: superflay123, Jun 16, 2021 at 07:32 (4 year ago)

    hello i have one question. How to display woocommerce attribute in shop page after price or title name of product ?
    1-60c9a91d5a9d2.jpg
    2-60c9a91d5ad78.jpg
  • Manager

    Posted by: yame, Jun 18, 2021 at 08:23 (4 year ago)

    I think the IP will be changed day by day.
    So please contact me via skype: vetyame then I will check directly for you. Thanks!

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