• Customer

    I am having a header issue with your theme

    Posted by: andrenonso1 May 19, 2021 at 09:53 (5 months ago)
    Where can I edit/customize the heder of “Carta-z MultiPurpose Elementor WooCommerce WordPress Theme” I bought this yesterdy. What do I do please?

    Can't change logo, color, remove/add items. Kindly tell me wht to do.

    Thanks

  • Customer

    Posted by: Maason, May 19, 2021 at 15:05 (5 months ago)

    Hi andrenonso1
    Could you please provide your wp-admin + ftp accounts via secret information area ? I would like to check directlt your site and guide you.
    Regards
  • Customer

    Posted by: andrenonso1, May 19, 2021 at 15:40 (5 months ago)

    Hi Ihope to hear from you ASAP. I have added the required info. Thanks
  • Manager

    Posted by: Maason, May 19, 2021 at 17:33 (5 months ago)

    Hi there
    You login Dashboard>>Pages>>Edit your home front page>>Custom Theme Option>>General and turn off the Enable Metabox Option as this link iamge before: https://prnt.sc/134ms07
    Please do it and let me know your results.
    Regards
  • Customer

    Posted by: andrenonso1, May 20, 2021 at 07:50 (5 months ago)

    Hi Maason,
    Thanks for your response. The results were good so far. How do I get these edit buttons working aswell? I attached an image.
    thank you
  • Manager

    Posted by: Maason, May 21, 2021 at 13:50 (4 months ago)

    Hi there
    Is the pencil icons on the header? Bu i do not see them from me. Please check again.
    https://prnt.sc/1382e30
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible