• Customer

    Problems on Mobile Shop Page

    Posted by: azizcanaslan May 8, 2021 at 16:05 (5 months ago)
    Hello.
    Hope you are doing well.I have 3 problems on mobile shop page.1st I can not change product shown per column.Its ok in desktop view but in Mobile it shows only one product per column I want it to be shown 2 or 3 products per column...2nd Is it posible to relocate categories button which I marked with arrow on screenshot.? want it to be seen in different place...3rd ''sort by'' section is under the first product but it suppose to be on top of page (above the all products).Please help me to solve these.I tried everything.Best regards.


  • Customer

    Posted by: Maason, May 9, 2021 at 05:29 (5 months ago)

    Hi azizcanaslan
    Could you please provide your wp-admin + ftp accounts again? Currently your FTP account, it 's empty ( see the attachment screenshot). Our coder could not check without them.
    Regards,
  • Customer

    Posted by: azizcanaslan, May 9, 2021 at 12:50 (5 months ago)

    .
  • Customer

    Posted by: azizcanaslan, May 9, 2021 at 23:20 (5 months ago)

    Also I can not edit this blody my account section on desktop version.How can I change buttons bellow this icon?I tried hours but this theme is realy not user friendly! I want this icon shows same things bellow,when you open my accounts page for logged in users but it shows unrelated things.Please also help me with this because Im about to get crazy with this theme.

    https://ibb.co/0FWBBf5
    https://ibb.co/Cw8qWCt
  • Manager

    Posted by: Maason, May 10, 2021 at 05:26 (5 months ago)

    Hi azizcanaslan
    Q1: On mobile phone: Do you want to show 2-3 products per row or column ??
    Q2,3: Where do you want to move to?
    Q4: About icon on account page: Our coder will check again and reply you asap
    Regards,
  • Customer

    Posted by: azizcanaslan, May 10, 2021 at 09:58 (5 months ago)

    Tnx for quick reply.1st.2 product row (horizontal) 2nd categories to right (opposite side) .Sort by section on above of products not under the first product.
  • Manager

    Posted by: Maason, May 11, 2021 at 08:28 (5 months ago)

    Hi azizcanaslan
    -To change account icon on the main menu
    .header.style-17 .woo-user-link .bio-icon2::before {
    content: ""; -- input your icon here---
    }
    -On the account page, it's placeholder image not icon that's why there are different
  • Manager

    Posted by: Maason, May 11, 2021 at 08:36 (5 months ago)

    Q3: ''sort by'' section is under the first product but it suppose to be on top of page: The cause by the products slider on shop page. If it's removed then the ''sort by'' section will be the top of product and you have to customize by yourself if you want to change.
  • Manager

    Posted by: Maason, May 11, 2021 at 08:43 (5 months ago)

    Q2: this question also. Our coder said they he wont support for customize work and you have to do by yourself
  • Customer

    Posted by: azizcanaslan, May 11, 2021 at 10:28 (5 months ago)

    thanks for doing nothing! I dont want to change the icon I want to change sections when logged in users underscore the icon as I provided on screenshot.
    q3 There is no any product slider on shop page.There is on main page ! You didnt help about anything at all!
  • Manager

    Posted by: Maason, May 12, 2021 at 05:57 (5 months ago)

    Hi there
    We sent your question to the author of theme and said that they wont support what you are doing on your website. They only support the default theme like the demo. When you make any changes then you have to do by yourself or contact to customize services.
    We are really sorry because we do not help you much in those cases. Hope you understand us.

    Regards,

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