HomeSupport systemWordPressMoozoProduct's thumbnails not showing images
  • Customer

    Posted by: yame, Apr 30, 2021 at 13:37 (2 year ago)

    Hi, @honestdetails

    I see your problem.
    I will send your account to my coder and he will check for you.
    I will inform you when I get his feedback. Thank you!

    Regards,
    Yame
  • Manager

    Posted by: yame, May 3, 2021 at 01:04 (2 year ago)

    Hi,

    Pls check your site again. I see that all products are showing on these 2 pages:
    https://prnt.sc/12epxrg
    https://prnt.sc/12epxyj
  • Customer

    Posted by: honestdetails, May 7, 2021 at 13:56 (2 year ago)

    Hello again,

    I starting to replace almost all the images of my website but the problem seems to be unsolved.
    Please check Loja > Ferramentas > Armazenagem and see 3 or 4 pages of that category to understand better what I am saying. I have an example in attachment.

    Thank you
    thumbnails-problem-609546f135756.JPG
  • Manager

    Posted by: yame, May 8, 2021 at 01:16 (2 year ago)

    Okay, I see.
    I sent your issue to my coder one more time. Let him check then I will inform you later.
    Thanks!
  • Manager

    Posted by: yame, May 12, 2021 at 03:30 (2 year ago)

    Now I get his answer:
    It is because the product images might be imported incorrectly. You can use the plugin: Regenerate Thumbnails, it will help you.
    My coder already installed this plugin and regenerated it a part of all because your site has a lot of images (more than 1000 images) so we do not have time to regenerate all. You can do the rest images. Now you can do it: https://prnt.sc/12tt1y5

    Regards,
    Yame

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