• Customer

    Error uploading logancee theme for PS

    Posted by: djibril Apr 28, 2021 at 17:07 (5 months ago)
    Hi,
    when importing theme from my computer, I've the following error:
    An unexpected error occurred. [PrestaShop\PrestaShop\Core\Domain\Theme\Exception\ThemeConstraintException code 2]

  • Customer

    Posted by: djibril, Apr 28, 2021 at 17:13 (5 months ago)

    I'm using prestashop version 1.7.6.8
  • Customer

    Posted by: djibril, Apr 28, 2021 at 17:16 (5 months ago)

    I've noted that when decompressing "laber_logancee_homepage1.zip", files are not in their folder.
    All folders are empty and files are having odd names

    Please see screeshot
  • Manager

    Posted by: yame, Apr 29, 2021 at 08:30 (5 months ago)

    Hi, @djibril

    Please provide me your FTP account also then my coder will help you to check

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: djibril, Apr 29, 2021 at 17:23 (5 months ago)

    Hello,
    Here it is in the secret information.
  • Manager

    Posted by: yame, Apr 30, 2021 at 14:04 (5 months ago)

    Thanks. I sent your accounts to my coder. Let him check then I will inform you later.
  • Customer

    Posted by: djibril, Apr 30, 2021 at 16:12 (5 months ago)

    Okay.. I will be on stand by.
  • Manager

    Posted by: yame, May 3, 2021 at 02:18 (5 months ago)

    I am still waiting for his answer. Hope you will be more patient and I will inform you immediately when I get his feedback.
    Thank you!
  • Manager

    Posted by: yame, May 5, 2021 at 02:11 (5 months ago)

    My coder has installed home 01 for you.
    Please check again then let me know if you want to install another homepage.

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