• Customer

    Home33 Not showing on my theme in import demo

    Posted by: HeavyHunt Apr 28, 2021 at 11:41 (19 days ago)
    Hello Team,

    I have purchased your theme but I am not getting home33 on my import demo. what should I do?

    I need this https://new-boutique.kutethemes.net/elementor/home-33/


  • Supporter

    Posted by: Maason, Apr 28, 2021 at 14:22 (19 days ago)

    Hi HeavyHunt
    Thanks for using our theme. We checked on your site and found that you are using the old Boutique theme version 1.3.4. To use the https://new-boutique.kutethemes.net/elementor/home-33/ then you have to install the Boutique theme package version 2.1.8. You should to install again and let us know your result. Please connect to us if it does not work.
    Regards,
  • Customer

    Posted by: HeavyHunt, Apr 28, 2021 at 14:57 (19 days ago)

    Hello Team,

    Your package provided two themes. can you tell me which theme used for this https://prnt.sc/127f4uu? Can you please provide a link for setup home33.
  • Supporter

    Posted by: Maason, Apr 28, 2021 at 15:12 (19 days ago)

    Hi there
    it's the Boutique theme 2.x . Please install again and let me know your results.
    Regards
  • Supporter

    Posted by: Maason, Apr 28, 2021 at 15:14 (19 days ago)

    here's the guide: https://youtu.be/ZiizwDJGLSU
  • Customer

    Posted by: HeavyHunt, Apr 28, 2021 at 16:29 (18 days ago)

    Hello Team,

    I have set up it but not looking same as per demo http://35.161.197.157/tinti/

    Please do same as per your demo.
  • Supporter

    Posted by: Maason, Apr 29, 2021 at 00:17 (18 days ago)

    Goodmorning @HeavyHunt,
    COuld you please provide your FTP or Cpanel account via secret information area? We would like to check your host before and help you. Also may i delete all your demo contents?
    Waiting your reply..
  • Customer

    Posted by: HeavyHunt, Apr 29, 2021 at 10:43 (18 days ago)

    Hello Team,

    Yes, you can delete it. I have shared admin details and now I am sharing FTP information.
  • Customer

    Posted by: HeavyHunt, Apr 29, 2021 at 17:44 (17 days ago)

    Hello Team,

    I am waiting for your feedback
  • Customer

    Posted by: HeavyHunt, Apr 29, 2021 at 17:45 (17 days ago)

    Please check website url
  • Supporter

    Posted by: Maason, Apr 30, 2021 at 00:05 (17 days ago)

    Goodmorning @HeavyHunt,
    Your FTP account, it does not work, please check and provide me asap.
    Waiting your reply...
  • Customer

    Posted by: HeavyHunt, Apr 30, 2021 at 03:59 (17 days ago)

    Hello Team,

    Please use SFTP
  • Customer

    Posted by: HeavyHunt, Apr 30, 2021 at 19:14 (16 days ago)

    Hello Team,

    Are you available for support?
  • Supporter

    Posted by: Maason, May 1, 2021 at 00:48 (16 days ago)

    Hi @HeavyHunt,
    It's done (demo home 33). please check again and let us know if you have any problems.
    Have a nice weekend!

    Regards
  • Customer

    Posted by: HeavyHunt, May 4, 2021 at 16:21 (12 days ago)

    Hello Team,

    I want the same menu on scrolling. is it possible?
  • Customer

    Posted by: HeavyHunt, May 4, 2021 at 17:56 (12 days ago)

    Hello Team,

    When the user scrolls down, leave the same menu. That is a menu that should not change when scrolling down. is it possible?
  • Supporter

    Posted by: Maason, May 5, 2021 at 03:07 (12 days ago)

    Hi there
    We are not clearly your question. Which's menu name? Where's it?Could you describe more details by screenshots?
    Regards
  • Customer

    Posted by: HeavyHunt, May 5, 2021 at 10:05 (12 days ago)

    Hello Team,

    I want the same menu https://prnt.sc/12iq7m4 while scrolling. I don't want this menu https://prnt.sc/12iq85y
  • Supporter

    Posted by: Maason, May 6, 2021 at 02:02 (11 days ago)

    Goodmorning, HeavyHunt,
    Do you want to edit the sticky menu as your attachment file? It's customize work and you have to do by yourself or connect to customize services, they will help you. Currently, we support for the default of theme only.
    Regads,

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