• Customer

    I habe 2 Questions

    Posted by: cpapanikolaou Apr 24, 2021 at 16:24 (23 days ago)
    1) How can i change this menu design (see the picture)

    2)How can translate the website to other language?

    3)How can setup the payment method from visa and mastercard?

  • Supporter

    Posted by: Maason, Apr 25, 2021 at 04:46 (22 days ago)

    Hi cpapanikolaou
    Thanks for using our theme.
    - Q1: It's Widget menu, you can edit from dashboard>>Appearane>>Menu after that go back Appearance>>Widgets>>Add widgets
    - Q2: You can do by the Loco Translate plugin. Or use the WPML plugin If you want to use Multilingual site. Our theme's compatible with them.
    Q3: You can study this documentation: https://docs.woocommerce.com/ . Hope it useful for you.
    Have a nice weekend
  • Customer

    Posted by: cpapanikolaou, May 4, 2021 at 09:02 (13 days ago)

    About the menu i have insert new sup category but never appeared as a subcategory. Look the photo first is demo as I want you to show the 2 and 3 it is as it seems to me.
  • Supporter

    Posted by: Maason, May 4, 2021 at 09:19 (13 days ago)

    Hi cpapanikolaou
    Could you please provide your wp-admin + ftp accounts via secret information area? We will check and guide you.
  • Customer

    Posted by: cpapanikolaou, May 4, 2021 at 12:35 (13 days ago)

  • Supporter

    Posted by: Maason, May 5, 2021 at 03:49 (12 days ago)

    Hi cpapanikolaou
    We have checked your site and found that you are using the Elementor version, it does not include subcategory. It works on the WPbakery Page Builder version only
    -Widget on the Elementor version: https://elementor-moozo.kutethemes.net/product-category/tools/
    - Widget on the WPBakerry Page Builder version: https://moozo.kutethemes.net/product-category/tools2/tools-tools2/
    To show a subcategory on your site the you have to customize by yourself or connect to Customize Services, they will check and help you.
  • Customer

    Posted by: cpapanikolaou, May 8, 2021 at 07:58 (9 days ago)


    1)How connect with Customize Services to help me?

    2)I made many changes in many parts of Header but from the next day the initial data appear. WHY?has it to do with updating someone? I need to turn something off?
  • Supporter

    Posted by: Maason, May 9, 2021 at 05:41 (8 days ago)

    Hi cpapanikolaou
    Q1: Could you connect via skype: itsonla ? they would like to live chat and need more infomation from you.
    Q2: We do not change anythings. The cause maybe by your setting on the home front page. Please login your dashboard>>Pages>> home front page and turn off the Enable Metabox Option as the attachment screenshot below and let us know your results.
  • Supporter

    Posted by: Maason, May 9, 2021 at 05:48 (8 days ago)

    NOTE: If you have any changes on site the you should customize on the child theme. You changes wont be lost when the theme's updated in the future.


Theme Installation: $49. Pay now


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible