• Customer

    Posted by: Maason, Apr 17, 2021 at 05:13 (6 months ago)

    Hi @honestdetails
    It's sample demo only, you have to configure and replace your contents here Currently your wp-admin account, it does not work and i have not check your site. During the theme installing then you can do follow the theme's documentation or connect to me when you get any questions.
    Thanks for using my theme.

  • Customer

    Posted by: honestdetails, Apr 19, 2021 at 11:42 (6 months ago)

    Hello good morning,
    Thanks for the answer. We imported the demo theme and this vertical menu was not defined.
    We have also looked in your documentation and we cannot find where we can add items to that menu.
    Can you explain how we can add or remove info in that menu?

  • Manager

    Posted by: yame, Apr 20, 2021 at 01:06 (6 months ago)


    Excuse me, your admin account is still not correct: https://prnt.sc/11q16ez
    Pls check again. And post all your accounts in the Secret information box below. It will be safe for your site
  • Customer

    Posted by: honestdetails, Apr 20, 2021 at 09:01 (6 months ago)

    Hello Good morning,

    I have tried with the details account that I have send and its working! I don't understand.
    Please check if you are using correctly

  • Manager

    Posted by: yame, Apr 23, 2021 at 04:18 (6 months ago)

    I think you accidentally deleted the vertical menu - tools.
    I re-built this for you: https://prnt.sc/11wo0wm and now it works on your site. Pls check: https://prnt.sc/11wo1xa
  • Customer

    Posted by: honestdetails, Apr 30, 2021 at 10:48 (5 months ago)

    Thank you very much
  • Manager

    Posted by: yame, Apr 30, 2021 at 13:39 (5 months ago)

    Okay. So I will close this ticket.
    If you need any help, please submit a new one then we will help you to check.

    If you are satisfied with this support, I really hope that you will spend a little time to rate for us on this website: https://themeforest.net/item/moozo-tools-woocommerce-theme/reviews/26453795

    Thank you so much!


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