• Customer

    Header poblem

    Posted by: ThinCreative Apr 6, 2021 at 17:42 (6 months ago)
    Dear support,

    I can't change the header on the main page. On other pages everything works fine. I don't understand why.

    Thanks in advance!

  • Customer

    Posted by: ThinCreative, Apr 6, 2021 at 17:57 (6 months ago)

    PS. I have the same problem as @DaniferCB:

    ''Hi,
    We just purchased your template.
    It's great, but we are having problems with the main page.

    We've customized Theme Options --> General
    The customization displays in every page, BUT the main page (the one displayed when you go to our site or when you click our logo)

    We were not able to find the solution to this issue.
    could you please help us?''
  • Manager

    Posted by: Maason, Apr 7, 2021 at 01:23 (6 months ago)

    Goodmorning, ThinCreative
    Could you please provide your wp-admin + ftp or Cpanel accounts ? I would like to check your site and help you.
    Waiting your reply...

    Regards,
  • Customer

    Posted by: ThinCreative, Apr 7, 2021 at 16:05 (6 months ago)

    Sure, thanks in advance!
  • Manager

    Posted by: Maason, Apr 7, 2021 at 16:42 (6 months ago)

    Hi
    I just checked your site and got it. In this case then you should turn off the Enable Metabox Option as this link image below before:
    https://prnt.sc/116mpbz
    Please check again.

    Regards,
  • Customer

    Posted by: ThinCreative, Apr 7, 2021 at 17:38 (6 months ago)

    Thank you very much!
    Have a nice day!
  • Manager

    Posted by: Maason, Apr 7, 2021 at 17:52 (6 months ago)

    Thank for using my theme. Please connect to me when you have any problems and do not forget give a good reviews + 5 stars at the themeforest.
    Regards

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