• Customer

    I can't customize pages or products

    Posted by: IOSEKURA Apr 6, 2021 at 01:00 (6 months ago)
    Hello, look that since last week the following error began to appear, which does not allow me to edit pages or products, everything is normal and the moment of everything is blank (I attach screenshots)

  • Customer

    Posted by: Maason, Apr 6, 2021 at 02:54 (6 months ago)

    Hi IOSEKURA
    Could you please provide your FTP or Cpanel account again? Curently, it's the blank page
    Waiting your reply
  • Customer

    Posted by: IOSEKURA, Apr 6, 2021 at 23:16 (6 months ago)

    Hello, sorry is that I have almost no experience with this topic, I give you new access
  • Customer

    Posted by: IOSEKURA, Apr 6, 2021 at 23:31 (6 months ago)

    just in case I'll leave you the cpanel
  • Manager

    Posted by: Maason, Apr 7, 2021 at 01:29 (6 months ago)

    Goodmorning, @IOSEKURA
    It's worked now. Please check again and let me know your results. Thanks for using my theme.
    Have a nice day!

    Regards,
  • Customer

    Posted by: IOSEKURA, Apr 7, 2021 at 13:42 (6 months ago)

    Hello, thank you, everything is working, thank you very much, can you tell me what the error was?
  • Manager

    Posted by: Maason, Apr 7, 2021 at 16:48 (6 months ago)

    Hi
    The cause by the WPBakery Page Builder loading, you should turn off as the attachment screenshot below before. Please connect to me when you have any problems.
    Thank for using my theme.

    Regards,
  • Customer

    Posted by: IOSEKURA, Apr 7, 2021 at 19:35 (6 months ago)

    Thank you, I will!
  • Manager

    Posted by: Maason, Apr 8, 2021 at 01:24 (6 months ago)

    Goodmorning, @IOSEKURA
    Thank for using my theme. Please connect to me when you have any problems and do not forget login at the themeforest page and then give me a good reviews + 5 stars there.
    Have a nice day!

    Regards

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