Kutethemes

Customer

Cannot edit content in Ovic Footer Builder

Posted by: pirouzmm Apr 5, 2021 at 08:24 (3 year ago)

Hi Yame,
Your coder logged in to the site yesterday (see screenshot) and disabled all Ovic plug-in's. I assume for testing purpose. I re-activated them and now I can no longer edit the footer content with Elementor. I either get a message saying "Sorry, the content area was not found in your page" or a blank screen.

Regards - Michel

kutethemes-login-606ac95abd4bc.JPG

Customer

Posted by: yame, Apr 6, 2021 at 04:12 (3 year ago)

Hi, @pirouzmm

I sent this issue to my coder. He will check
You should provide me your FTP account also so that he can check the problem in code if needed.

Regards,
Yame
Customer

Posted by: pirouzmm, Apr 6, 2021 at 06:59 (3 year ago)

As requested.
Manager

Posted by: yame, Apr 6, 2021 at 08:30 (3 year ago)

Thanks. I got it. I also sent it to my coder.
Let him check then I will inform you later
Manager

Posted by: yame, Apr 6, 2021 at 10:00 (3 year ago)

DONE: https://prnt.sc/115mfhu
Pls check your site again then let me know

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