HomeSupport systemWordPressBiolifeOvic Banner Link issue
  • Customer

    Ovic Banner Link issue

    Posted by: ceausorin Mar 26, 2021 at 14:10 (4 year ago)
    Hello Yame,

    Ovic Banner (Ovic toolkit Version 1.6.0) is not opening Link set in the banner option for Style 09 (image attached). Issue can be viewed on buybio.ro page as well.

    I would much appreciate it if you could provide a reason/solution without needing to provide access into site as it is now connected to payment gateways and other sensible info.

    Much appreciated,
    banner_style09-605deb5c4ca8d.png
    banner_Style09-605deb5c4ce89.png
    banner01-605deb5c4d0b7.png
  • Customer

    Posted by: ceausorin, Mar 26, 2021 at 14:11 (4 year ago)

    also, please make this ticket private, forgot to tap the checkbox.
  • Customer

    Posted by: Maason, Mar 27, 2021 at 04:14 (4 year ago)

    Hi
    Could you please provide your wwp-admin account again? I would like to check directly your site and send to the author of theme asap.
    Have a nice weekend
    Regards
  • Customer

    Posted by: ceausorin, Mar 29, 2021 at 07:07 (4 year ago)

    Hello,

    I have provided the details, please check.

    Thanks,
  • Customer

    Posted by: Maason, Mar 29, 2021 at 07:27 (4 year ago)

    OK, my coder will check and reply asap.
    Thanks
  • Customer

    Posted by: Maason, Mar 29, 2021 at 09:21 (4 year ago)

    Hello
    Please provide FTP or Cpanel account, my coder would like to check and update codes
    Waiting your reply
  • Customer

    Posted by: ceausorin, Mar 29, 2021 at 15:35 (4 year ago)

    Pls see attached.
  • Customer

    Posted by: Maason, Mar 30, 2021 at 05:49 (4 year ago)

    Hi ceausorin
    Please do not do anythings because the author of theme, he's checking. I will inform you when it's done
    Regards
  • Customer

    Posted by: ceausorin, Mar 30, 2021 at 19:22 (4 year ago)

    Hi Maason,

    Any news ?
    BTW : from Android and IOS the banners are working OK. please pass this to your coder perhaps this will help him narrow down the issue.

    regards,
  • Customer

    Posted by: ceausorin, Mar 30, 2021 at 08:57 (4 year ago)

    ok.
  • Customer

    Posted by: Maason, Mar 31, 2021 at 02:59 (4 year ago)

    Goodmorning
    It's updated. Please check again and let me know your results.
    Have a nice day
  • Customer

    Posted by: ceausorin, Mar 31, 2021 at 09:26 (4 year ago)

    Good morning,

    Fixed. Thank you for the great support!

    Cheers,
  • Customer

    Posted by: Maason, Mar 31, 2021 at 10:00 (4 year ago)

    Thank for using my theme. Please connect to me when you need help and do not forget give a good reviews + 5stars.
    Have a nice day!

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