• Customer

    Additional tab for woocommerce prdouct detail page

    Posted by: pirouzmm Mar 23, 2021 at 16:30 (3 year ago)
    Hi Yame,
    we need an additional tabs on the single product page. I installed this plugin: https://de.wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs. I can create the tab in [edit product] and it shows on the page but not the content.The content it shows is the description.

    Thanx for your support.

  • Customer

    Posted by: yame, Mar 24, 2021 at 07:58 (3 year ago)

    Hi, @pirouzmm

    Please provide me the screenshot for your issue then we will check faster.
    It seems that your admin account is not the super admin. We cannot access the dashboard page. Pls check again then provide me the correct one
    Thank you!

    Regards,
    Yame
  • Customer

    Posted by: pirouzmm, Apr 4, 2021 at 09:49 (3 year ago)

    Hi Yame,

    sorry for the delay. The tab is now displayed in product detail. The problem now is that if I click on the tab it show's the content of the tab including the content of the description tab. (see screenshots). Link to the test prdouct: https://erdbeerfrosch.com/product/rosy-pulped-pomelo/.

    Also, I changed your account (kutethemes) to administrator.
  • Manager

    Posted by: yame, Apr 5, 2021 at 02:43 (3 year ago)

    I sent your account to my coder. Let him check then I will inform you of the answer later.
    Thanks!
  • Manager

    Posted by: yame, Apr 5, 2021 at 03:37 (3 year ago)

    This part is customized because you use the plugin: "Custom Product Tabs for WooCommerce"
    It does not relate to the theme. Even when my coder activates the default theme, he also sees this: https://prnt.sc/114gt83
    So you can check again with the author of this plugin to get support.

    Regards,

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