• Customer

    Footer

    Posted by: agustinmismo Mar 22, 2021 at 08:38 (7 months ago)
    I can't configure the footer, when I put one of these options, my duplicate page appears in the footer.

  • Customer

    Posted by: Maason, Mar 22, 2021 at 08:54 (7 months ago)

    Hi agustinmismo
    Could you please provide your wp-admin, ftp or cpanel accounts via secret information area? We would like to check and help you asap/
    Thanks
  • Customer

    Posted by: agustinmismo, Jun 21, 2021 at 17:11 (4 months ago)

    Sorry for the delay, but I need to solve this problem, I have updated the theme and everything remains the same.

    The footer and related products do not work.
  • Customer

    Posted by: agustinmismo, Jun 21, 2021 at 17:12 (4 months ago)

    Nothing
  • Manager

    Posted by: Maason, Jun 21, 2021 at 23:44 (4 months ago)

    Hi agustinmismo
    Could you please provide your wp-admin account via secret information area?I would like to check and help you/
    Thanks,
  • Customer

    Posted by: agustinmismo, Jun 22, 2021 at 14:11 (4 months ago)

    Yes
  • Manager

    Posted by: Maason, Jun 22, 2021 at 15:45 (4 months ago)

    Hi agustinmismo
    Your wp-admin account, it does not work. The cause maybe by your user or password, it's not correct. Please check and provide me again
    Reagrds,
    Maason
  • Customer

    Posted by: agustinmismo, Jun 22, 2021 at 19:44 (4 months ago)

    Request
  • Manager

    Posted by: Maason, Jun 23, 2021 at 00:06 (4 months ago)

    Hi agustinmismo
    I checked on your site and did not see the Footer Builder at the Ovic Panel item as my demo: https://prnt.sc/16ds49n
    Did you remove it? Are you customize the site?
    At the Theme Option>>Footer also, the footer 's not there: https://prnt.sc/16dt72h. Please check what you did again, it maybe the cause. If it does not work then you should to reset to the default theme.
    Note: I wont support for customized work, if you have any changes on your site then you have do by yourself or connect to customized services please.
    Regards,
    Maason
  • Customer

    Posted by: agustinmismo, Jun 23, 2021 at 13:51 (4 months ago)

    I did not remove it, footer builter never appeared
  • Customer

    Posted by: agustinmismo, Jun 23, 2021 at 14:06 (4 months ago)

    you can check that it doesn't work
  • Manager

    Posted by: Maason, Jun 24, 2021 at 00:11 (4 months ago)

    Hi agustinmismo
    I sent your issues to the author of theme. He will check and find out the cause.
    Please wait and i will inform you when i get the results from them.
    Thanks you and have a nice day!
    Maason
  • Manager

    Posted by: Maason, Jun 24, 2021 at 23:15 (4 months ago)

    Hi agustinmismo
    It's updated (the cause by site's cache). Please connect to me if you have any questions. I will check and reply to you asap.
    Thanks for using my theme.
    Regards,
    Maason

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