• Customer

    Problem with demo

    Posted by: Siteworkoffice Mar 20, 2021 at 15:31 (7 months ago)
    Hello
    I'm having trouble importing demo data. Look at the picture and tell me what to do. He keeps spinning this and won't import the data

  • Customer

    Posted by: yame, Mar 22, 2021 at 02:21 (7 months ago)

    Hi, @Siteworkoffice

    I don't see your attachment.
    Pls send it again. And provide me your admin + FTP account, let me know the homepage you want. Then I will check and help you to import

    Regards,
    Yame
  • Customer

    Posted by: Siteworkoffice, Mar 22, 2021 at 09:31 (7 months ago)

    https://ocolus.kutethemes.net/
    I want you to import a demo to make it look like this.
    in Secret information my admin ftp
  • Customer

    Posted by: Siteworkoffice, Mar 22, 2021 at 09:35 (7 months ago)

    https://www.florija.com/prijava
    this is login link admin for site
  • Manager

    Posted by: yame, Mar 23, 2021 at 02:37 (7 months ago)

    Your FTP account is not correct: https://prnt.sc/10t10gm
    Also, I would like to reset your site. Do you need to backup anything?
    Pls let me know, provide me again the correct FTP account then I will help you
  • Customer

    Posted by: Siteworkoffice, Mar 23, 2021 at 15:03 (7 months ago)

    Try this Host. I'm in an emergency, I'm wasting my time and I've got clients waiting for me for this site. Thank you for understanding
  • Manager

    Posted by: yame, Mar 24, 2021 at 03:43 (7 months ago)

    Your FTP account is not correct: https://prnt.sc/10ty9o0
    However, I am trying to re-install the theme. I will inform you later. Thanks!
  • Customer

    Posted by: Siteworkoffice, Mar 24, 2021 at 11:00 (7 months ago)

    Please set me up as soon as possible because the clients are waiting for the finished site. It's very urgent for me. I hope it's over today. thank you
  • Customer

    Posted by: Siteworkoffice, Mar 24, 2021 at 16:16 (7 months ago)

    When I can expect it to be over, I'm in an emergency.
  • Manager

    Posted by: yame, Mar 25, 2021 at 03:48 (7 months ago)

    My coder is trying. I will inform you later. Your hosting is really hard to import the theme.
    It keeps loading: https://prnt.sc/10uqr8z
    Which homepage do you want to import for your site?
  • Customer

    Posted by: Siteworkoffice, Mar 28, 2021 at 03:37 (6 months ago)

    I need you to set up the site to work normally, to import nice demo data, and to load everything without a preloader. My clients are waiting for me, please fix my subject if I can or return the money if it doesn't work properly. On my homepage, I want demo 5 full demo data.
    Thanks a lot
  • Customer

    Posted by: Siteworkoffice, Mar 28, 2021 at 03:38 (6 months ago)

    My cpanel info
  • Customer

    Posted by: Siteworkoffice, Mar 28, 2021 at 08:30 (6 months ago)

    This is the limit for php, look at the picture attached, does it need anything else to increase or is this enough?
  • Manager

    Posted by: yame, Mar 29, 2021 at 10:28 (6 months ago)

    I already informed him about this. He is still checking. But you must check again with your hosting manager. Because he is trying a lot to import the demo data for your site. It runs and then it has the error with databse. So he cannot do anything more.
    Pls check then let me me know

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