Posted by:
Cuteique
Mar 3, 2021 at 22:22 (3 year ago)
Hi, every time I try and run the sample data import, it fails, regardless of the option that I select (Placeholder, Remote or Local). Please can you assist asap?
Customer
Posted by:
yame,
Mar 4, 2021 at 01:50 (3 year ago)
Hi, @Cuteique
Please provide me your admin + FTP account.
I would like to check your site then will give you the correct answer.
Also, let me know the homepage you want. I will help you
Regards,
Yame
Customer
Posted by:
Cuteique,
Mar 8, 2021 at 20:37 (3 year ago)
Hi Yame,
I don't currently have this on a live server... I have been setting it up locally on my machine. This is a totally fresh copy of the latest version of Wordpress, with the theme installed and all of the required plugins. If you try a fresh install yourself, I'm sure you will have the same problem.
Manager
Posted by: yame,
Mar 9, 2021 at 07:51 (3 year ago)
Could you please let me know which version of the theme you are using for your site? Elementor template or WPBakery Page Builder template? I try to install these templates of this theme on our test site and we still get the perfect result
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