• Customer

    Failed importing sample data (Import Database)

    Posted by: Cuteique Mar 3, 2021 at 22:22 (a month ago)
    Hi, every time I try and run the sample data import, it fails, regardless of the option that I select (Placeholder, Remote or Local). Please can you assist asap?

  • Customer

    Posted by: yame, Mar 4, 2021 at 01:50 (a month ago)

    Hi, @Cuteique

    Please provide me your admin + FTP account.
    I would like to check your site then will give you the correct answer.
    Also, let me know the homepage you want. I will help you

    Regards,
    Yame
  • Customer

    Posted by: Cuteique, Mar 8, 2021 at 20:37 (a month ago)

    Hi Yame,

    I don't currently have this on a live server... I have been setting it up locally on my machine. This is a totally fresh copy of the latest version of Wordpress, with the theme installed and all of the required plugins. If you try a fresh install yourself, I'm sure you will have the same problem.
  • Manager

    Posted by: yame, Mar 9, 2021 at 07:51 (a month ago)

    Could you please let me know which version of the theme you are using for your site?
    Elementor template or WPBakery Page Builder template? I try to install these templates of this theme on our test site and we still get the perfect result

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