• Customer

    Posted by: GiancarloB1, Mar 2, 2021 at 19:56 (a month ago)

    https://prnt.sc/xswd75
    i think that was correct.. why now?
  • Customer

    Posted by: yame, Mar 3, 2021 at 07:51 (a month ago)

    Hi, @GiancarloB1

    Did you take the backup all the code in Theme Options?
    Did you update anything?

    Please let me know then I will ask the coder again
    Regards,
    Yame
  • Customer

    Posted by: GiancarloB1, Mar 3, 2021 at 09:12 (a month ago)

    the backup has been done. but we have no plugin updates in a month. so I don't know what the problem is.
    please let me know Yame
  • Manager

    Posted by: yame, Mar 4, 2021 at 03:30 (a month ago)

    If you did the backup, pls add again the backed-up files and check again. I think you accidentally did anything so the css code in Theme Options was lost.
    Just add again then check. If it does not work, my coder will check for you
  • Customer

    Posted by: GiancarloB1, Mar 4, 2021 at 08:20 (a month ago)

    no, I have done the back up now. the site was not finished yet.
    but I swear I haven't made any updates.
    please i have to solve the problem as soon as possible
  • Customer

    Posted by: GiancarloB1, Mar 6, 2021 at 07:56 (a month ago)

    sorry yame! any news?!?!?!?!?
  • Manager

    Posted by: yame, Mar 6, 2021 at 09:00 (a month ago)

    Ah, I sent your site to my coder again and I am waiting for his answer.
    I will let you know when I get the feedback. Thanks!
  • Manager

    Posted by: yame, Mar 6, 2021 at 09:47 (a month ago)

    DONE. The css code is in Theme Options and pls take the backup. We will not support a problem a few times: https://prnt.sc/10ec0oz
    Pls check then let me know

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible