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  • Customer

    Posted by: GiancarloB1, Mar 2, 2021 at 19:56 (4 year ago)

    https://prnt.sc/xswd75
    i think that was correct.. why now?
  • Customer

    Posted by: yame, Mar 3, 2021 at 07:51 (4 year ago)

    Hi, @GiancarloB1

    Did you take the backup all the code in Theme Options?
    Did you update anything?

    Please let me know then I will ask the coder again
    Regards,
    Yame
  • Customer

    Posted by: GiancarloB1, Mar 3, 2021 at 09:12 (4 year ago)

    the backup has been done. but we have no plugin updates in a month. so I don't know what the problem is.
    please let me know Yame
  • Manager

    Posted by: yame, Mar 4, 2021 at 03:30 (4 year ago)

    If you did the backup, pls add again the backed-up files and check again. I think you accidentally did anything so the css code in Theme Options was lost.
    Just add again then check. If it does not work, my coder will check for you
  • Customer

    Posted by: GiancarloB1, Mar 4, 2021 at 08:20 (4 year ago)

    no, I have done the back up now. the site was not finished yet.
    but I swear I haven't made any updates.
    please i have to solve the problem as soon as possible
  • Customer

    Posted by: GiancarloB1, Mar 6, 2021 at 07:56 (4 year ago)

    sorry yame! any news?!?!?!?!?
  • Manager

    Posted by: yame, Mar 6, 2021 at 09:00 (4 year ago)

    Ah, I sent your site to my coder again and I am waiting for his answer.
    I will let you know when I get the feedback. Thanks!
  • Manager

    Posted by: yame, Mar 6, 2021 at 09:47 (4 year ago)

    DONE. The css code is in Theme Options and pls take the backup. We will not support a problem a few times: https://prnt.sc/10ec0oz
    Pls check then let me know

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