• Customer

    Error when trying to edit any page with backend wpbakery editor

    Posted by: lsc_marketing Mar 2, 2021 at 11:27 (3 year ago)
    All of a sudden today I am unable to edit any page with the backend wpbakery editor, the error i get is the following:

    This page isn’t workingsartra-uk.com is currently unable to handle this request.
    HTTP ERROR 500

    I've disabled any extra plugins I've added but I am still getting the issue, please can you look into for me

  • Customer

    Posted by: lsc_marketing, Mar 2, 2021 at 12:00 (3 year ago)

    My customize is also giving me the same error and i am unable to use.
  • Customer

    Posted by: lsc_marketing, Mar 2, 2021 at 12:26 (3 year ago)

    Sorry I've figured out the cause for this issue, it was plugin called Beehive Analytics
  • Customer

    Posted by: lsc_marketing, Mar 2, 2021 at 12:32 (3 year ago)

    Actually i am still unable to edit my homepage, so i do still have an issue.
  • Customer

    Posted by: yame, Mar 3, 2021 at 07:41 (3 year ago)

    Hi, @lsc_marketing

    Do you have the FTP account?
    Please provide it then my coder will check the code if needed.

    Thank you!
    Regards,
    Yame

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