• Customer

    Add menu effect on mobile

    Posted by: bouker2 Mar 2, 2021 at 02:04 (a month ago)
    Hello,

    I am trying to add a menu effect when a user clicks on a menu item on the mobile version.
    Currently, there is no effect (no highlight, no coloring, nothing). The user can't tell if he clicked on the item or not.

    Is there a way to add effect like the desktop version ? I think there should be an easy solution.

    Thanks,

  • Customer

    Posted by: yame, Mar 3, 2021 at 01:22 (a month ago)

    Hi, @bouker2

    On the desktop, you can hover by the mouse you can see the highlight.
    On the mobile, you just can click on the item. And I also test, the texts are still highlighted when you are on that page: https://prnt.sc/10bps9a

    Please check again
    Regards,
    Yame
  • Customer

    Posted by: bouker2, Mar 3, 2021 at 15:16 (a month ago)

    When you click nothing happens. You have to wait for the next page to load for the menu item to become green.

    If you try any website, when you click on a menu item, you see a quick highlight or a coloring of the text so that the user knows he had clicked on something. It is even available in the mobile menu of your demo (https://biolife.kute-themes.net/) but not in my website.

    I hope you understood what I am looking for.
  • Manager

    Posted by: yame, Mar 6, 2021 at 09:31 (a month ago)

    I still don't get you mean. Could you take a video? Then I will compare
  • Customer

    Posted by: bouker2, Mar 6, 2021 at 15:33 (a month ago)

    Here is a video: https://drive.google.com/file/d/1IZzokDegGnDoCM7KIHCo-1Na_-Pt6wsU/view?usp=sharing

    I first open the menu on your demo in the mobile version, I go to blog then clicks on Vegetables category. You can see that the text highlights in green so that the user knows where he clicked while the next page is loading.

    Then I go to my website, clicks on category then click on Patisserie category. You can see that nothing happens. There is no green highlight, it stays white while the page is loading. The user is not sure if he clicked or not.
  • Manager

    Posted by: yame, Mar 9, 2021 at 01:46 (a month ago)

    ahhhh. I can understand that at the moment you click on the menu item (on mobile version), that menu item is not highlighted as in the demo site.
    When it redirects to that page then open again the menu, then the menu item highlights. Is this right?

    If that, I explain to my coder and he is checking. I will inform you when I get his answer. Thanks for your patience!
  • Manager

    Posted by: yame, Mar 9, 2021 at 04:02 (a month ago)

    Did you customize anything on the Main theme yet?
    If not, please update your theme to the latest version (2.0.3). You are using the lower version (2.0.2)
    If you customized or changed something, pls provide me your FTP account. My coder will check then fix it for you.
  • Customer

    Posted by: bouker2, Mar 10, 2021 at 02:00 (a month ago)

    Yes, that is correct.
    OK I will update the theme and get back to you
  • Manager

    Posted by: yame, Mar 10, 2021 at 02:34 (a month ago)

    Okay. I get it.
    Thank you!
  • Customer

    Posted by: bouker2, Mar 12, 2021 at 01:47 (a month ago)

    I updated the theme but It did not work. Same problem.

    Also many things broke (like page banners) so I am resetting everything now.
  • Manager

    Posted by: yame, Mar 12, 2021 at 02:17 (a month ago)

    I see that your theme is in version 2.0.4.
    So my coder will check for you, okay? Can we touch on your site now?
  • Customer

    Posted by: bouker2, Mar 18, 2021 at 20:12 (a month ago)

    Please don't forget about this
  • Manager

    Posted by: yame, Mar 22, 2021 at 01:18 (30 days ago)

    Yes, I also sent it again to my coder and he will check for you.
    Thank you!
  • Customer

    Posted by: bouker2, Apr 2, 2021 at 00:38 (19 days ago)

    Still nothing here ?
  • Manager

    Posted by: yame, Apr 3, 2021 at 10:01 (17 days ago)

    It's quite inconvenient when I also had to wait for him for a long time.
    My coder added the CSS code in Theme Options to fix this for you.
    You should take the backup this CSS code when you have any chance or update the theme.
    Pls check then let me know. Thank you!
  • Customer

    Posted by: bouker2, Apr 3, 2021 at 14:14 (17 days ago)

    Thanks
  • Manager

    Posted by: yame, Apr 5, 2021 at 07:17 (15 days ago)

    So do you solve this issue? Do you need to get any help?
    Pls let me know then I will check again for you.

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