• Customer

    Critical problem loopback

    Posted by: Krisatomem Feb 26, 2021 at 11:42 (a month ago)
    Hi
    I detecting on my website health about critical issues for loopback action...
    Can you please check and fix it... cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received (http_request_failed)
    Thanks

  • Customer

    Posted by: yame, Feb 27, 2021 at 02:47 (a month ago)

    Hi, @Krisatomem

    Could you please explain clearly and take the screenshot for your issue?
    Then I will understand and check for you.

    Also, we need the FTP account. Pls provide it
    Thanks!
    Regards,
    Yame
  • Customer

    Posted by: Krisatomem, Mar 1, 2021 at 09:06 (a month ago)

    Here is screenshot hope now you know what I mean...
    I don't know what is that please fix it...
    Best Regards
  • Manager

    Posted by: yame, Mar 2, 2021 at 02:30 (a month ago)

    I sent your admin account to my coder. He will check.
    Also, pls provide your FTP account. He will check the code if needed
  • Customer

    Posted by: Krisatomem, Mar 2, 2021 at 07:14 (a month ago)

    Ok good..
    Thanks
  • Customer

    Posted by: Krisatomem, Mar 2, 2021 at 09:00 (a month ago)

    Loopback requests are used for scheduling events and are used by the built-in theme and plugin editors to check the stability of the code.

    Loopback request to your site failed, which means that the functionality based on it will not work properly.
    Error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received (http_request_failed)
  • Manager

    Posted by: yame, Mar 3, 2021 at 01:56 (a month ago)

    Hi,

    Yesterday, I still could log into your admin account. Then I sent your account to my coder. He checked and informed me that this was the problem of your hosting, server.
    However, today he would like to check again. But we cannot access your site: Every time we add the pw then it loads nothing: https://prnt.sc/10bqhfj

    Could you please take a look again?
  • Customer

    Posted by: Krisatomem, Mar 3, 2021 at 07:43 (a month ago)

    Here is I send you again...
  • Manager

    Posted by: yame, Mar 4, 2021 at 03:32 (a month ago)

    Thanks, it works. Let me coder check again and I will inform you the last feedback
  • Manager

    Posted by: yame, Mar 4, 2021 at 08:11 (a month ago)

    The firewall blocks us to access your site: https://prnt.sc/10cr9ru
    Please turn it off so that we can check for you. Thanks!
  • Customer

    Posted by: Krisatomem, Mar 4, 2021 at 11:04 (a month ago)

    I think sucuri fix all things...
    I think there is no need for action ... Everything is good..
    What you think..
    Thanks
  • Manager

    Posted by: yame, Mar 5, 2021 at 08:38 (a month ago)

    DONE. Pls check your site then let me know
  • Customer

    Posted by: Krisatomem, Mar 5, 2021 at 08:53 (a month ago)

    Hi
    I check my site all good..
    For this maybe is new update from your side..
    Thanks for installing Kuteshop!
    Please activate this theme before 01/08/2020, the functionality will stop working if the theme is not activated.
    Can you activate for me please...
    Thanks for good support..
  • Manager

    Posted by: yame, Mar 5, 2021 at 10:11 (a month ago)

    Ahh. In order to activate the theme, pls add your purchase code there. It will be activated then you can use all the latest functions of the theme

    Thanks for your comments. If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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