• Customer

    reverse product item choice

    Posted by: GiancarloB1 Feb 25, 2021 at 08:50 (a month ago)
    Happy day Yane!

    my client is testing the site.
    he likes a lot. the only thing it asks me is if it was possible to reverse the choice of COLOR and SIZE when choosing an item

    I await your kind reply
    thank you so much!

  • Customer

    Posted by: yame, Feb 26, 2021 at 07:53 (a month ago)

    Hi, @GiancarloB1

    Thanks for your comment.
    However, we just support only one domain for a client.
    Or you can find the same product on your site then let me know. My coder will check then send you the guideline

    Regards,
    Yame
  • Customer

    Posted by: GiancarloB1, Feb 26, 2021 at 08:39 (a month ago)

    sorry Yame, i didn't understand..

    i bought the theme 2 times and put it on 2 domains. what problems are there?
  • Manager

    Posted by: yame, Feb 27, 2021 at 03:46 (a month ago)

    Ahh I mean, if that is the domain you registered for your purchase code, then pls help me to submit a ticket of that purchase code / that domain.
    As I see this purchase code is for the domain: https://www.lacasadicarol.it/
    So if you have a problem with your other domain, pls create a new ticket, I will be easier to control all your issues.

    Thank you!
  • Customer

    Posted by: GiancarloB1, Feb 27, 2021 at 07:58 (a month ago)

    no, I have a problem with "Casadicarol". the customer would like to invert the color and size in the article
  • Manager

    Posted by: yame, Mar 3, 2021 at 01:23 (a month ago)

    Excuse me, so the problem occurs on your customer's website?
    What is the URL? And the account? Can I check?
  • Customer

    Posted by: GiancarloB1, Mar 3, 2021 at 09:22 (a month ago)

    there is no problem with this. my client would like to make this change
    the customer only asks me if it was possible to reverse measure with color.
  • Manager

    Posted by: yame, Mar 6, 2021 at 09:55 (a month ago)

    Ahh yes. You can change the position.
    In the edit product page, there is the option to change: https://prnt.sc/10ec6uc Which shows first will be the first one

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible