Kutethemes

Customer

Posted by: yame, Feb 24, 2021 at 08:32 (a month ago)

Hi, @marcoregroup

I am sorry to hear about this.
Could you please let me know the reason why you want to refund? If the theme has any problems, please let me know then I will check and update if it belongs to the theme
Thank you!

Regards,
Yame
Customer

Posted by: marcoregroup, Feb 24, 2021 at 17:11 (a month ago)

Well the theme doesn't have anywhere near the capabilities that I need it to have. The theme that my staff was supposed to buy was Buddyboss. So unless you have completely built out a community paired with a React frontend. I'm sorry but this will not work. I was told this theme was in the shopping cart by accident and they thought this was the theme we requested them to purchase.
Manager

Posted by: yame, Feb 25, 2021 at 07:40 (a month ago)

So please help me to submit a new ticket on Envato and write the clear reason. They will check for you.
Thank you!

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Refund needed asap