My employee meant to purchase a different theme. Please let me know when I can exact a refund.
5fb31cee-39f9-4122-8100-482b9e1ff282 - 24 Feb 2021
Feb 24, 2021 at 08:32 (a month ago)
I am sorry to hear about this.
Could you please let me know the reason why you want to refund? If the theme has any problems, please let me know then I will check and update if it belongs to the theme
Posted by: marcoregroup,
Feb 24, 2021 at 17:11 (a month ago)
Well the theme doesn't have anywhere near the capabilities that I need it to have. The theme that my staff was supposed to buy was Buddyboss. So unless you have completely built out a community paired with a React frontend. I'm sorry but this will not work. I was told this theme was in the shopping cart by accident and they thought this was the theme we requested them to purchase.
Posted by: yame,
Feb 25, 2021 at 07:40 (a month ago)
So please help me to submit a new ticket on Envato and write the clear reason. They will check for you. Thank you!