• Customer

    Unable to make changes to site theme

    Posted by: kashanirod Feb 18, 2021 at 17:40 (3 year ago)
    Hello,

    I have recently purchased the boutique website theme from envato and had them do the installation. However after installation. I'm not sure of how to change the content or website at all.

    Ive updated the site logo, but it doesn't change on the website, and changing menus don't change either. It seems the backend is not making changes the front end. Also there is alot of different themes installed a, im not sure if this is normal or not.

    Can you confirm the site was installed correctly and also let me know how to make changes?

    thank you!

  • Customer

    Posted by: yame, Feb 19, 2021 at 08:53 (3 year ago)

    Hi, @kashanirod

    Currently, I see that your site is getting your logo: https://prnt.sc/100mg6h
    And I try to change the menu: https://prnt.sc/100mgi5, I still see it works: https://prnt.sc/100mgxg
    So please check again and take the screenshots if the issues still persist. I will check again for you

    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible