• Customer

    I cannot make any settings/adjustments/Posts or any??

    Posted by: Razzbap Feb 17, 2021 at 17:32 (8 months ago)
    Hello :)

    Im really struggling to make this theme work (And i set up many sites before)
    The issue is, when i Import Demo, im using the "import Content".

    When i do this, my site looks fine, the theme is running, BUT- Im not allowed to change anything, when i make settings adjustments or any nothing appears on the frontend??

    Hope you can help me

  • Customer

    Posted by: yame, Feb 18, 2021 at 00:45 (8 months ago)

    Hi, @Razzbap

    Could you please provide me your admin account?
    And take the screenshots for your issues then I will check faster. Thank you!

  • Customer

    Posted by: Razzbap, Feb 18, 2021 at 05:17 (8 months ago)

    Strangely im not allowed to change colors, texts and almost everything else.
    its like, the "Imported Demo" just laying on top of my site?

    i send you admin access in "Secret Information"
  • Customer

    Posted by: Razzbap, Feb 18, 2021 at 06:05 (8 months ago)

    i just took a few screenshots of the site, where i show, that i replaced logo, and theme colors, but no action is made on the frontend.
    Also i noticed that all "Links" are pointing to techie.kute-themes.net.

    when i have installed "Demo sites" form other sellers- i never saw that the links still pointet back to the sellers site?
  • Manager

    Posted by: yame, Feb 19, 2021 at 08:34 (8 months ago)

    When you cannot make any changes in the front end, it means that you still enable the Developer mode: https://prnt.sc/100lshc. When you disable this mode, then all changes in Theme Options will be applied to your site
    Even if you are having a problem with installing this theme, we can help you to install and import the demo you want.
  • Customer

    Posted by: Razzbap, Feb 19, 2021 at 08:53 (8 months ago)

    Okay, thanks- But also i have problem with the import of demo, i only have 1 option :( i want to install the Demo 03
  • Customer

    Posted by: Razzbap, Feb 19, 2021 at 09:07 (8 months ago)

    I really would like you to set up the theme on my site, cause i cannot find this "Developer Mode" button anywhere? Can you please show me where it should be located?

    But please make the install, so that i can only edit it.
  • Customer

    Posted by: Razzbap, Mar 8, 2021 at 17:09 (7 months ago)

    First i was angry, then i calm down, then i was angry again- Then i got a developer to setup the site, and now its functions.

    BUT i still have the issue that changes made in the settings, do not take action in frontend (Front page) only on shop site and other sites the actions are shown.
    THE! THE picture you show me "developer mode" WHERE can i find this? this button https://prnt.sc/100lshc dose not exist in this version?

  • Manager

    Posted by: yame, Mar 9, 2021 at 07:02 (7 months ago)

    Yes, just take the screenshot then let me know what trouble you are getting, then I will access your site to check for you.
    I cannot access your site with the old account: https://prnt.sc/10grppx Pls check again then provide me the correct one. I will help you to check.
    Thank you!
  • Customer

    Posted by: Razzbap, Feb 19, 2021 at 09:10 (8 months ago)

    Please help me install Demo 03, and make it so that i can edit my self.

  • Manager

    Posted by: yame, Feb 19, 2021 at 10:33 (8 months ago)

    Yes, of course.
    So we have 2 templates of this theme. One is using Elementor template to build the theme, and one is using VC
    So please let me know the link demo that you want to install. I will check and install it correctly for you

    Also, can I reset your whole site to re-install the theme from scratch? Do you need to take the backup?
  • Customer

    Posted by: Razzbap, Feb 19, 2021 at 11:07 (8 months ago)

    You decide, i don't have relationship to either, so do the best and most user-friendly methode.

    You can reset and reinstall if you want, i already did a backup :)

  • Manager

    Posted by: yame, Feb 20, 2021 at 01:05 (8 months ago)

    I know. So I think you should use the template of Elementor. It is useful for now.
    However, I see you installed the theme, right? But it still does not display perfectly.
    Without Footer, the header is messing up, ...
    You also uploaded your products. So I would like to ask you again if I can reset your site now and re-import the demo data? With homepage 03?

    Just let me know then I will do it
  • Customer

    Posted by: Razzbap, Feb 20, 2021 at 06:40 (8 months ago)

    Yes, you are allowed to delete all and start all over :)
  • Manager

    Posted by: yame, Feb 20, 2021 at 07:13 (8 months ago)

    Do you have cPanel or FTP account?
    I upload the theme on your site but it is not successful: https://prnt.sc/101mccj
    I will try to upload via cPanel account. You can help me to upload again
  • Customer

    Posted by: Razzbap, Feb 20, 2021 at 08:28 (8 months ago)

    i attatetched the FTP login here
  • Manager

    Posted by: yame, Feb 20, 2021 at 09:38 (8 months ago)

    DONE. Now your site working with home 01
    If you want to change to another homepage, you can select here: https://prnt.sc/101px3i
    Pls check then let me know
  • Customer

    Posted by: Razzbap, Feb 23, 2021 at 15:17 (7 months ago)

    Hello Again

    Still, when i change the logo, and colors of the theme, nothing is seen on the frontend?
    Please help me
  • Manager

    Posted by: yame, Feb 24, 2021 at 01:09 (7 months ago)

    Yes. But pls check again your site: https://prnt.sc/1057i0v
    I would like to check for you then will guide you.
    We are always willing to help you solve all problems of this theme. Thank you!


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