• Customer

    Category menu not sliding on mobile?

    Posted by: Zaneeq Feb 17, 2021 at 13:30 (2 months ago)
    Please see attached image. The category menu, you can't slide it to go to the next category on mobile. Thanks. It is urgent.

  • Customer

    Posted by: yame, Feb 18, 2021 at 08:28 (2 months ago)

    Hi, @Zaneeq

    My coder is checking. I will inform you when he's done

    Regards,
    Yame
  • Manager

    Posted by: yame, Feb 18, 2021 at 09:44 (2 months ago)

    He says that you should build the menu with only one level then it will be able to slide.
    In your menu builder, you build a few levels: https://prnt.sc/zymvb8 so it is impossible to slide.
  • Customer

    Posted by: Zaneeq, Feb 18, 2021 at 10:59 (2 months ago)

    Ok, thanks, I see the coder has fixed the sliding on mobile, however when you view the website on desktop, the second level menu items are gone. So can you hide the second level menu items on mobile but on desktop keep them. I hope that makes sense. Thanks.
  • Manager

    Posted by: yame, Feb 19, 2021 at 09:31 (2 months ago)

    Please take the screenshots :D

    I need to understand you mean clearly. Thank you!
  • Customer

    Posted by: Zaneeq, Feb 19, 2021 at 11:55 (2 months ago)

    So basically i want the second level menu items showing on desktop but not on mobile for the category menu.
  • Customer

    Posted by: Zaneeq, Feb 20, 2021 at 10:29 (2 months ago)

    Hi yame, this is a fundamental part of my website, please fix this. Thanks for helping me in my previous tickets, just this one, I am looking forward to hearing from you.

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