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  • Customer

    How can I make the sold by say Vendor Name instead of the person who posted the item?

    Posted by: nkhodanian Feb 17, 2021 at 04:17 (4 year ago)
    On the product catalog and product page it says sold by "John Doe" who is the person who posted the product and not "Store Name Here" which is his vendor name. How can I display vendor names?
    number-one-602c98d28f0b7.jpg
    number-two-602c98d28f686.jpg
  • Customer

    Posted by: yame, Feb 18, 2021 at 09:41 (4 year ago)

    Hi, @nkhodanian

    The screenshots and your explanation is not clear enough.
    You said that "On the product catalog and product page it says sold by "John Doe", it means that the product must be showing the text: sold by "John Doe". In fact, in your screenshot, it is showing another text: https://prnt.sc/zymck4 So what do you mean?

    As the default, the product will always show "Vendor Name", not showing "the person who posted"
    So pls explain clearly then we will check again for you

    Regards,
    Yame
  • Customer

    Posted by: nkhodanian, Feb 21, 2021 at 22:53 (4 year ago)

    The Vendor Name is displaying the name of the user that posted and not the Vendor Store Name.

    First pic is the frontend where it displays the Vendor user's name "Nareg Khodanian" and the second is "My Jewelry Store" who owns the product
    Screen-Shot-2021-02-21-at-2.50.15-PM-6032e47d62ce5.png
    Screen-Shot-2021-02-21-at-2.52.41-PM-6032e47d66c1e.png
  • Manager

    Posted by: yame, Feb 22, 2021 at 02:07 (4 year ago)

    I sent it to my coder. Let him check then I will inform you later.
    Thanks!
  • Manager

    Posted by: yame, Feb 22, 2021 at 07:33 (4 year ago)

    He says that these names are in the same user.
    - The one which shows in the front end: https://prnt.sc/103has4
    - The one which shows in the back end: https://prnt.sc/103hbbx

    If you want it shows the same name, you can edit again these names.
  • Customer

    Posted by: nkhodanian, Feb 23, 2021 at 17:43 (4 year ago)

    The issue is that these are vendors and don't have access to that backend. I would have to do that manually for thousands of vendors in the future.

    Is there a functions.php code that your developer can write to pull in the Vendor Business Name from Dokan based on the user iD?
  • Manager

    Posted by: yame, Feb 24, 2021 at 04:07 (4 year ago)

    My coder has fixed this for you.
    He used the child theme, customized CSS code in the file functions.php.
    And he would like to note that when using the Child theme, so all CSS codes you added in the customizer will not work anymore: https://prnt.sc/105b1ri,
    so he copied all these CSS code into the Theme Options so that this will work in the Child theme also. Here you are: https://prnt.sc/105b2de (you should take the backup of these CSS codes when you update the theme)

    Now the "sold by" of Products will be Store name, not User name
    https://prnt.sc/105b37p
    https://prnt.sc/105b3nd

    Pls check your site then let me know

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