HomeSupport systemWordPressEcotechProblem with update button
  • Customer

    Problem with update button

    Posted by: Bide Feb 16, 2021 at 18:03 (4 year ago)
    Thanks for your support in previous cases.

    For now, I am having trouble with a button, the update cart button, on the cart page. It appears as disabled, even if I add quantities to some product. You can see it in the attached image.

    Could you help me?

    Regards!

    update-602c08f4ace04.png
  • Customer

    Posted by: yame, Feb 17, 2021 at 02:45 (4 year ago)

    Hi, @Bide

    Thanks for finding out about this bug. We also get the same problem on the demo site.
    My coder has checked again and he got that this is the error of Woo. So we have to wait for the next updated version of Woo if they can solve this.
    Hope you understand. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: Bide, Feb 17, 2021 at 03:36 (4 year ago)

    That is a serious problem for me as I need to launch the page in a few days.

    Inspecting the default button is disabled, do you know where I can change it to enabled? Although it is a temporary solution. I attach the image.
    disable-602c8f4548d03.png
  • Manager

    Posted by: yame, Feb 17, 2021 at 07:15 (4 year ago)

    Because this is a bug of Woo, not of the theme so we cannot intervene to the core of Woo to fix this problem.
    However, he would like to give you a suggestion is that you can reduce the version of Woo. It means that you should use the lower version of Woo until Woo has the new update version. You can use the plugin Rollback to do this.
    This is a unique way. Hope that it is useful for you
  • Customer

    Posted by: Bide, Feb 18, 2021 at 04:10 (4 year ago)

    Hi Yame,

    I think the problem lies in the template. I explain.

    I disabled all plugins except Woocommerce and the problem continued.

    In a new installation, copied from the page already created, I changed the template to the Storefront template and the update button worked correctly.

    You can see the second template in:http://serverbideas.com/partimarb2b/ I share access keys in Secret information option.

    Regards!
  • Manager

    Posted by: yame, Feb 19, 2021 at 10:09 (4 year ago)

    Thanks for providing the new account.
    Yes, it works on the second website because you are using the lower version of Woo and with all the lower versions, it is still working.
    https://prnt.sc/100p1m6
    https://prnt.sc/100p231

    The problem just occurs on the latest version (5.0.0). And using the lower version until Woo can fix this problem is the way I always suggest all the customers use temporality.
    Hope you understand!

  • Customer

    Posted by: Bide, Feb 19, 2021 at 18:37 (4 year ago)

    Did you move anything from home? Because it is broken and I cannot recover elements in Elementor

    The page was almost finished and now it is not possible for me to correct those points
  • Customer

    Posted by: Bide, Feb 19, 2021 at 21:49 (4 year ago)

    Something happened on the site that broke the home.

    I had to redo it, due to not locating Elementor elements like the banners that the original Home 4 had. My client was already happy with that view.

    The only thing not working is the revolution slider, could you help me fix it?

    The access keys are the same but I indicate them again in the secret information. Just change the url. The partimar url will no longer be used and will eventually be discarded.
  • Manager

    Posted by: yame, Feb 20, 2021 at 07:20 (4 year ago)

    No, I did not remove or move anything. I just checked the version of Woo between these sites and informed you the result

    You might disable the plugin Toolkits so nothing showed on your site. I activate again this plugin and now everything comes back. Pls check
  • Customer

    Posted by: Bide, Feb 22, 2021 at 18:21 (4 year ago)

    The problem was the plugin toolkit. I disabled it in the Ovic option and it already worked. The only one that still doesn't work is the slider in the http://serverbideas.com/partimar2/

    If you can help me enable it, I think that's already the last thing. The link http://serverbideas.com/partimar/ will no longer be used.

    Regards!
  • Manager

    Posted by: yame, Feb 23, 2021 at 09:38 (4 year ago)

    When I disable the Toolkits plugin: https://prnt.sc/104mprp then the problem still occurs: https://prnt.sc/104mpgd
    I said this was the problem of Woo. Everyone has to wait for the next updated version. It is not the problem of the theme.
    Thanks for your understanding!
  • Customer

    Posted by: Bide, Feb 23, 2021 at 16:02 (4 year ago)

    I do not know if I am being clear...

    The problem, the only problem I have now, is that the HOME SLIDER is not visible. Forget Woocommerce or the update button. I just need the slider to be activated. Is not working.

    Please help me solve this, I take 24 hrs to get an answer and I need to launch my site.

    Regards.
  • Manager

    Posted by: yame, Feb 24, 2021 at 01:16 (4 year ago)

    DONE. It shows: https://prnt.sc/1057moy
    You can refer to this document to understand how it works: https://ecotech.kute-themes.net/documentation/docs/faqs/3-revolution-slider-images-do-not-show/

    If you have other questions, do not hesitate to contact me.
    Could you go here: https://themeforest.net/item/ecotech-multipurpose-woocommerce-theme/29127457 then rate me a good review + 5 stars, please? It's really very worth with me.

    Thank you very much!
    Best regards
  • Customer

    Posted by: Bide, Feb 24, 2021 at 15:47 (4 year ago)

    Ready +5 stars!

    Thanks for your help!

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