HomeSupport systemWordPressBiolifelogo problems:(
  • Customer

    logo problems:(

    Posted by: hsyngulbahce Feb 11, 2021 at 12:36 (2 months ago)
    no matter what I do, the logo does not actually change in the theme settings
  • Customer

    Posted by: yame, Feb 13, 2021 at 15:29 (2 months ago)

    Hi, @hsyngulbahce

    Please provide me your admin account. I would like to check your site then will give you the correct answer

    Thank you!

    Regards,
    Yame
  • Customer

    Posted by: hsyngulbahce, Feb 15, 2021 at 06:08 (2 months ago)

    OK, my login details are below
  • Manager

    Posted by: yame, Feb 15, 2021 at 15:28 (2 months ago)

    The reason is that you still enable the Meta box mode in Custom Theme Options: https://prnt.sc/zm8hyh then all settings here are applied for your site.
    The current logo: https://prnt.sc/zm9165
    I am not sure where you uploaded this. You can check again because the logo must be got the one in Theme options: https://prnt.sc/zm94hq
  • Customer

    Posted by: hsyngulbahce, Feb 16, 2021 at 13:42 (2 months ago)


    I think you don't understand me, I don't want them to write, I want the logos I added to the current theme to appear.
  • Manager

    Posted by: yame, Feb 17, 2021 at 06:46 (2 months ago)

    My coder said that when he did something in your cPanel account, there were no changes in your site.
    So is this cPanel your site?
    pls check again then let me know
  • Customer

    Posted by: hsyngulbahce, Feb 17, 2021 at 09:34 (2 months ago)

    hello, I'm transmitting again
  • Customer

    Posted by: hsyngulbahce, Feb 17, 2021 at 06:20 (2 months ago)

    I can't show my own logo. Whatever I do, biolife writes. I need urgent help. I'm too late to deliver the job.
  • Manager

    Posted by: yame, Feb 18, 2021 at 09:49 (2 months ago)

    Excuse me, the cPanel + admin accounts are not correct:
    https://prnt.sc/zynebt
    https://prnt.sc/zyng58

    Pls check again

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES